Customer Service Representative

ANNA HALL

**** ****** **. ***********, ** ***** · 870-***-****

*********@*****.*** · www.linkedin.com/in/annahall7

CORE COMPETENICES

Proficient in Computer skills (Microsoft Office, Email, PowerPoint, Web, Databases)

Customer Service

(Multi-level) Training

Communication skills (Written and Oral)

Organizational Skills

Phone skills (Voicemail, Hold, Forwarding)

Problem Solving

Data Research (Advanced Google Search, Source Checking)

Highly Motivated

Detail Oriented

Critical Thinking

WORK EXPERIENCE

DECEMBER 2017 – PRESENT

CUSTOMER SERVICE REPRESENTATIVE (CASHIER), fLYING bURGER & sEAFOOD

- Handle multiple monetary transactions

- Communicate and cross-train with team members

- Works diligently with precision in fast past environments

- Continuous welcoming and giving appreciation for visiting our business

- Answer telephone for customer orders or customer feedback

- Identifying and fulfilling customers' needs

- Inform upper management of products to replace or to be order if noticeable

- Training new employees of the standards of the business

- handle conflict resolution within customers and employees

EDUCATION

Henderson State University

BACHELOR OF INTEGRATED STUDIES:

EMPHASIS IN BUSINESS, PSYCHOLOGY, COMMUNICATIONS

DECEMBER 2020

VOLUNTEER EXPERIENCE

Reddie to Serve Day

Humane Society of Clark County

Goodwill in Hot Springs, Arkansas

ANNA HALL

2707 Walnut St. Arkadelphia, AR 71923 · 870-***-****

*********@*****.*** · www.linkedin.com/in/annahall7

REFERENCES

Wanda Harris

Education Specialist of Henderson State University

870-***-****

*******@***.***

Dana Burdett

Manager of Flying Burger & Seafood

870-***-****

*******.****@*****.***

Lorrie Poole

Owner of Flying Burger & Seafood

870-***-****

**************@*****.***

Preston Shoptaw

Goodwill Store Manager

501-***-****

********@**********.***

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