Employee Relations Manager
Resume:
Craig Boone
Owasso, OK 74055
Craig Boone’s Summary
A senior operations and human resources executive possessing over 25 years of experience in companies ranging from small start-up operations to publicly traded Fortune 500 corporations, employing from 50 to more than 10,000 union and non-union employees.
Skills:
Strategic Planning, Organizational Design, Union Labor and Non-Union Employee Relations, Enterprise Resource Planning (ERP), Recruitment, Staffing, Leadership Training and Development, Benefits and Compensation Design, Reorganization and Culture Change, Mergers and Acquisitions, Union Avoidance, Collective Bargaining, Succession Planning, Organizational Policy and Procedure Development, Regulatory Compliance, Worker’s Compensation, Litigation, Arbitration and Multiple Site Management.
Experience:
Chief Operating Officer – Volunteers of America of Oklahoma – (March 2013 to August 2020)
Responsible for the leadership, fiscal and operational oversight of the state affiliate’s operations. Volunteers of America of Oklahoma serves the elderly, Veterans, the homeless or those at risk of homelessness, and people with Intellectual/Developmental Disabilities. Annual budget of 12 million dollars.
Contract Resource Project Manager for WPX Energy and Williams Companies – CDI Corporation – Tulsa, OK (July 2011 – March 2013)
Project Manager responsible for the efficient staffing of WPX Energy prior to spinoff from Williams Company. Responsible for strategic workforce and capacity planning, job role and description development, compensation review, organizational planning, process development, candidate interview and selection and managing the WPX Energy and Williams Company leased worker functions for 90 contractor personnel and the associated annual budget of 17 million dollars.
Executive Director of Operations, Human Resources and Quality – NewCare, LLC – Adair, OK (February 2008 – June 2011)
Leadership and management of the Operations, Quality Assurance, HR and Vocational Services programs for a company which provided services to persons with intellectual/developmental disabilities in northeastern Oklahoma.
Human Resources Manager – The Home Depot, Inc. – Atlanta, GA (March 2007 – February 2008)
Leadership, fiscal and managerial oversight of the store retail and Human Resources functions for the world’s largest home improvement retailer.
Senior Consultant, Nursing Home Workforce Quality Improvement Initiative (Georgia) – Centers for Medicare and Medicaid Services (CMS) – Baltimore, MD (October 2005 – February 2007)
In support of a CMS sponsored quality improvement initiative, monitored and trained corporate leadership regarding quality improvement in long term care companies in Georgia. Primarily, nursing home culture change. This “scope of work” encouraged and provided the training tools for Georgia’s long term care facilities to examine and transform their organization’s values, structures and practices to change the traditional institutional approach to long term healthcare workforce management.
Executive Director of Human Resources – UHS Pruitt Corporation, Inc. – Lilburn, GA (July 2002 – October 2005)
Leadership, fiscal and managerial oversight of the Human Resources function for a provider of skilled nursing, assisted living, home health, hospice, medical supply, physical rehabilitation and institutional pharmacy services in long term healthcare settings. Operations involved over 10,000 union and non-union employees operating 96 companies in 4 states. Annual corporate revenues in excess of 600 million.
Director of Human Resources, Quality, Safety – Home of Hope, Inc. – Vinita, OK (December 1998 – July 2002)
Leadership and management of the HR, Quality Assurance, Safety and Training Departments of a non-profit organization which provided medical, vocational and residential services to persons with intellectual/developmental disabilities in northeastern Oklahoma. Operations in 7 counties included 55 Intermediate Care Facilities (ICFMRs) and a light industry. Annual corporate revenues in excess of 20 million.
Employee Relations Manager – Commercial Financial Services, Inc. (CFS) – Tulsa, OK (December 1996 – December 1998)
Responsible for investigation and resolution of EEO matters and grievances, administration of employee discipline, and ensuring the fair and equitable implementation of corporate policies, practices and procedures for over 5,000 employees.
Personnel Officer – United States Navy (Retired) (October 1980 - December 1996)
Director of human resource and administrative support staffs, providing leadership, human resources and administrative services to all organizations, including the Pentagon, surface ships, nuclear submarines, and commands with several thousand personnel assigned. Held Top Secret security clearance with Sensitive Compartmented Information (SCI) access.
Hobbies:
Boating
Golf
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