Curriculum vitae

Hiren PAnchAl

G / **, SAPNA FLATS, Ph.:- +918*********

B/H NEW YORK TOWER,

S . G HIGHWAY,

THALTEJ,

AHMEDABAD . Email:- adjnyi@r.postjobfree.com

CAREER OBJECTIVE

Ø To be a significant member of a value driven growth oriented company and to quench my intellectual thirst by putting to practical use of my knowledge and skills through a combination of effective communication. Delegation and personal interaction. EXPERIENCE

1) Company Name : Magus Customer dialog pvt. Ltd

(Associate of Vodafone)

Designation : CSA (Customer services Associate)

Duration : 19th JUNE 2007 to 01st JULY2011

2 ) Company Name : “Sterling Hospitals.” Ahmedabad ( H.O.) Designation : ADMINISTRATIVE OFFICER

Duration : 04th JULY 2011 to 23rd APRIL 2017

C

E

v Scope:

ü To assist patient/visitors seeking help with queries,complaint resolution,and ensuring that they are looked after well all through their stay in the hospital,thus ensuring patient satisfaction.

v Job Profile

ü Patient information.(In patient queries)

ü Bio-mediacal announcement.

ü Managing record of code blue.

ü Resolved the complaints of house keeping, laundry, kitchen & other department .

ü To give information regarding the various types of specility wise consultation availability.

ü Deal with queries by person .

ü To guide patient to the various other department of the hospital. ü To brief patients about hospital procedure that is supposed to be followed. ü Co ordinate with various department regarding patient needs. ü To Handled Mortuary and its documentation

ü Responsibilities of General-purpose form.

ü Whenever require to help and guide the security staffs. ü SMS the morning reports to HODs/special events/ CME invitation etc. ü To handled OPD appointments & Co-ordination.

ü To handled radiology appointments & Co-ordination 3 ) Company Name : “Zydus Hospitals.” Ahmedabad

Designation : ADMINISTRATIVE EXECUTIVE

Duration : 25th APRIL 2016 to still continue

v Job Profile

ü Handling Radiology Registration, Billing, Appointments & Co-ordination . EDUCATION QUALIFICATION

Ø Passed S.S.C. from G.S.E.B.

Ø Passed H.S.C. from G.S.E.B.

Ø Passed Graduation with ( B.COM ) from GUJARAT UNIVERSITY . Ø Passed Post Graduation Diploma in journalism from H.B Institute of Communication and Management. ( Bhavans, HBICM ) Ø Certificate Course Done in Video & Audio editing, Photo editing, Compositing .

( SOFTWARES : PHOTOSHOP, PREMIER, FINAL CUT PRO, AFTER EFFECT, AUDITION )

PERSONAL INFORMATION

Ø Date of Birth : 11th June 1986

Ø Gender : Male

Ø Marital Status : Single

Ø Languages Known : English, Hindi, Gujarati,

Ø Nationality : Indian

Ø Strengths : Good convincing power, Punctual, Confident, Flexible, taking new challenges.

Ø Interests : Interested in leading team, interacting with people, Learning new things.

HOBBIES

Playing Cricket, Reading Books . Cooking, Traveling . P

O

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