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Representative Support

Location:
Quezon City, Philippines
Posted:
January 24, 2021

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Resume:

Joshwa L. Dumalaog

*** *** **., ******, ***** City

Email Address: adjnv7@r.postjobfree.com

Mobile No.: +639*********

Objectives

Seeking a challenging and responsible position as a Service Helpdesk Support that will effectively utilize my training certification, experience, and personal skills while affording the opportunity for career growth.

Work Experiences

Company Name : TPG

Address : 18/F iSquare Bldg., 15 Meralco Ave., Ortigas Center, Pasig City

Position : Technical Support Representative

Period : April 3, 2019 to December 28, 2020 (1 year and 8 months)

Company Name : Harte Hanks Philippines

Address : 4/F Market Market Mall, Fort Bonifacio, Global City Taguig

Position : Tier 2 Technical Support Representative and SME

Period : January 11, 2015 to February 25, 2019 (4 years and 1 month)

Company Name : Startek

Address : Ground Floor of ETON Cyberpod Building, Ortigas Avenue

Position : CRS/TSR (Comcast Dual IP)

Period : July 2014 to January 2015 (6 months)

Company Name : Convergys Philippines

Address : 8/F SM Megamall Building C

Wack-wack, Mandaluyong City

Position : Tier 2 Technical Support Representative (Time Warner Cable)

Period : February 2014 to June 2014 (4 months)

Company Name : Teleperformance Philippines

Address : 2/F Edsa Central Pavilion,Greenfield District,

Mandaluyong City

Position : CSR/TSR (Sprint)

Period : July 8, 2013 – January 26, 2014 (6 months)

Company Name : Pacific Hub Corporation

Address : 11/F Robinsons Equitable Tower ADB Avenue Cor. Poveda Road

Ortigas Center Pasig Metro Manila

Position : Technical Support Representative (Globe Broadband and DSL)

Period : July 12, 2010 – June 1, 2013 (2 years and 11 months)

Company Name : One Stop Information Technology Center (Tech911)

Address : 1B Banaag St., Pineda, Pasig City

Position : Local Computer Technician

Period : March 2008 – June 18, 2010 (2 years and 3 months)

Educational Attainment

Tertiary

Gateways Institute of Science and Technology

Caruncho Ave., Pasig City

School Year 2007 - 2009

Secondary

Kapitolyo High School

San Ignacio St., Bo. Kapitolyo, Pasig City

School Year 2003 – 2007

Primary

Pineda Elementary School

Banaag St., Pineda, Pasig City

School Year 1998 - 2003

Personal Information

Age : 29 years old

Date of Birth : September 5, 1990

Place of Birth : Quezon City

Height : 5’8

Weight : 69 kg.

Citizenship : Filipino

Marital Status : Single

Dialect Spoken : English, Tagalog

Character References

Norman Libres

Operation Supervisor

TPG

Mobile: +639*********

I hereby declare that the information furnished above are true and correct to the best of my knowledge and belief.

Applicant’s Signature



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