Joshwa L. Dumalaog
*** *** **., ******, ***** City
Email Address: adjnv7@r.postjobfree.com
Mobile No.: +639*********
Objectives
Seeking a challenging and responsible position as a Service Helpdesk Support that will effectively utilize my training certification, experience, and personal skills while affording the opportunity for career growth.
Work Experiences
Company Name : TPG
Address : 18/F iSquare Bldg., 15 Meralco Ave., Ortigas Center, Pasig City
Position : Technical Support Representative
Period : April 3, 2019 to December 28, 2020 (1 year and 8 months)
Company Name : Harte Hanks Philippines
Address : 4/F Market Market Mall, Fort Bonifacio, Global City Taguig
Position : Tier 2 Technical Support Representative and SME
Period : January 11, 2015 to February 25, 2019 (4 years and 1 month)
Company Name : Startek
Address : Ground Floor of ETON Cyberpod Building, Ortigas Avenue
Position : CRS/TSR (Comcast Dual IP)
Period : July 2014 to January 2015 (6 months)
Company Name : Convergys Philippines
Address : 8/F SM Megamall Building C
Wack-wack, Mandaluyong City
Position : Tier 2 Technical Support Representative (Time Warner Cable)
Period : February 2014 to June 2014 (4 months)
Company Name : Teleperformance Philippines
Address : 2/F Edsa Central Pavilion,Greenfield District,
Mandaluyong City
Position : CSR/TSR (Sprint)
Period : July 8, 2013 – January 26, 2014 (6 months)
Company Name : Pacific Hub Corporation
Address : 11/F Robinsons Equitable Tower ADB Avenue Cor. Poveda Road
Ortigas Center Pasig Metro Manila
Position : Technical Support Representative (Globe Broadband and DSL)
Period : July 12, 2010 – June 1, 2013 (2 years and 11 months)
Company Name : One Stop Information Technology Center (Tech911)
Address : 1B Banaag St., Pineda, Pasig City
Position : Local Computer Technician
Period : March 2008 – June 18, 2010 (2 years and 3 months)
Educational Attainment
Tertiary
Gateways Institute of Science and Technology
Caruncho Ave., Pasig City
School Year 2007 - 2009
Secondary
Kapitolyo High School
San Ignacio St., Bo. Kapitolyo, Pasig City
School Year 2003 – 2007
Primary
Pineda Elementary School
Banaag St., Pineda, Pasig City
School Year 1998 - 2003
Personal Information
Age : 29 years old
Date of Birth : September 5, 1990
Place of Birth : Quezon City
Height : 5’8
Weight : 69 kg.
Citizenship : Filipino
Marital Status : Single
Dialect Spoken : English, Tagalog
Character References
Norman Libres
Operation Supervisor
TPG
Mobile: +639*********
I hereby declare that the information furnished above are true and correct to the best of my knowledge and belief.
Applicant’s Signature