Manager Designer
Resume:
DESIGN EXPERIENCE
● UX DESIGNER - Washington Conviction Vacation Project Dec. 2020-present
Co-leading design team in developing a product that aims to make finding jobs and housing more equitable for people by helping remove convictions from their records
● UX DESIGNER - MeJah Books Sept. 2020 - present
Developed and tested prototype using sketches, wireframe mockups, and high fidelity prototype in Figma, went through several iterations to improve information architecture and interface
Solely responsible for redesign of 7-page ecommerce website aimed at streamlining the browsing and purchasing experience by removing issues found in heuristic analysis/user testing
Collaborating with developer to refine and adapt the design as it is being implemented
● UX DESIGNER - Stache Storage Nov. 2020
Delivered fully annotated high fidelity prototype that solved core issues with existing site
Pitched design proposal to CEO and got approval to proceed with onboarding redesign
Developed customer journey map, user flow, and user persona with insight gained from KPI, data analysis metrics, and user interviews to get buy-in and help clarify and focus design goals
● JEWELRY DESIGNER & ASSISTANT MANAGER - Ben Bridge Jeweler 2016-2020
Presented designs to clients using quantitative and qualitative data to back up design decisions
Advocated for user’s voice when working with dozens of goldsmiths/factories to ensure final product met individual customer needs and was durable, usable, and enjoyable
Utilized deep knowledge of constraints with physical interactions, context of use, material properties, and manufacturing techniques allowing me to solve complex design problems like designing jewelry to fit endless variants of human hands, ears, wrists that will survive daily use
Demonstrated design and sales ability as well as business understanding by achieving highest: margins, sales by number/dollar amount, and customer conversion rates, within first 12 months
● EVENT MANAGER - Eatdrink Catering 2009-2016
Successfully designed and executed 2,000+ events ranging from 5-5,000 guests while managing teams of up to 30 people during often concurrent wedding, banquet, or corporate events VOLUNTEER EXPERIENCE
● EDUCATION TEAM VOLUNTEER - Seattle Theatre Group 2019-2020
Gained working insight into the impact inclusive design has on the overall experience for 2,500+ neurodivergent and/or disabled guests and their caregivers at STG’s first two sensory-friendly performances, Disney’s The Lion King and Frozen EDUCATION
TOOLS
Figma, Adobe Photoshop/Illustrator, Google/Microsoft suites, Miro, Asana, Mural Michael Joers
UX/Product Designer - he/him
Portfolio: michaeljoers.com
adjnst@r.postjobfree.com
UX Design Immersive
General Assembly - 2020
B.A. Painting and Drawing, Art History
University of Washington - 2016
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