Server, food runner, customer service...

COLLIN A MAGLIO

* **** *** ***** • Englewood, Florida United States 34223 • 941-***-**** • adjnry@r.postjobfree.com SUMMARY

Dual citizenship, fluent in both English and French. Professional server with over two years of experience and proven relationship-building and time management skills in fast paced-restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

SKILLS

● Fluent in both English and French

● Certified Adobe Premiere Pro

● First Aid/Certificat De Compétence De Citoyen De Sécurité Civile - Prévention Civiques (Niveau 1)

● Great time management and multitasking skills

● Dining customer service

● Menu and price memorization

● Safe food handling

● Quality control

● Service prioritization

WORK EXPERIENCE

Résidence Champfleuri, Vieillevigne, Loire Atlantique France 09/2020 - 11/2020

● Acknowledged special dietary requirements

● Educated guests on daily specials and appetizers, entrees, desserts and other menu items

● Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs

● Completed closing duties by emptying trash, safeguarding alcohol and polishing tableware

● Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied

● Greeted customers, answered questions and recommended specials

● Assisted kitchen staff with food counts by determining number of items required for complete service Brioches Fonteneau, Boufféré, Vendée France

08/2020 - 10/2020

● Marked and labeled cartons with accurate shipping information to prevent delays

● Operated hand trucks, pallet jacks and forklifts to move materials

● Packed merchandise into boxes and containers to ensure safe shipment

● Arranged items on pallet according to size and weight

● Reviewed packaging slips and other documentation to properly box requested items for shipment

● Accomplished production goals by working with speed and accuracy

● Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling Daiquiri Deck Raw Bar, Venice, Florida United States 01/2019 - 09/2019

● Delivered entrees to tables and made sure each guest received correct menu items

● Responded quickly to customer concerns and inquiries and provided appropriate answers

● Completed final preparation of dishes and quickly delivered items to customers

● Inventoried food supplies to determine need and replenish stations

● Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences

● Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied

● Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed Flynn's Restaurant, Venice, Florida United States

11/2017 - 10/2018

● Cleaned tables efficiently to maintain high turnover rate and minimize wait times

● Monitored customer movements and quickly cleared empty tables for future customers

● Restocked condiments and drink station supplies to maintain customer satisfaction

● Applied proactive and resourceful nature to create pleasanr guest experiences

● Maintained knowledge of menu items, garnishes, ingredients and preparation methods

● Greeted guests with friendliness and professionalism

● Supported serving staff in delivering accurate and well-presented food orders EDUCATION

Lemon Bay High School Lemon Bay, Florida United States High School Diploma

2017 - 2020

LANGUAGES

English

Bilingual proficiency

French

Native proficiency

HONOR AWARDS

● National Academy Of Future Scientists And Technologists Award Of Excellence - The Congress of Future Science and Technology

● Principal's Academic Honor Roll - Lemon Bay High School

● Biology (10th grade) (2017-2018) - Lemon Bay High School

● U.S. History (11th grade) (2018-2019) - Lemon Bay High School

● Geometry (11th grade) (2018-2019) - Lemon Bay High School SOFTWARE KNOWLEDGE

● Adobe Premiere Pro

Video editing

● Final Cut Pro

Video editing

● Photoshop

Raw image editing

● Microsoft Office (Office 365, Words, PowerPoint, Excel...) Project management, data analysis,

technical writing

● Google (Docs, Slides, Sheets...)

Technical writing, data analysis

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