David Brownstein

Cypress, CA ***** 714-***-**** adjnrj@r.postjobfree.com

Software Developer

Develop and Implement ServiceNow and Automated Test Framework Solutions that Optimize Company Performance

Dedicated and diligent professional with extensive IT background and wide-ranging experience solving complex application problems. Detail-oriented analyst who enjoys troubleshooting to find solutions to technical issues.

- Agile / Lean / Scrum Project Methodology

- Software Development

- Uncharted Territory Decisions

- Customer Relations

- ServiceNow / Automated Test Framework

- API

- Quality Documentation

- REST Calls

Professional Experience

NORTHROP GRUMMAN CORPORATION

ServiceNow Developer, Redondo Beach, CA 2020 to 2021

Developed and improved ServiceNow components, such as Service Catalog, Service Portal and Flows. Designed Automated Test Framework tests. Demonstrated knowledge of incident management.

Participated in successful conversion testing of applications from vFire system to ServiceNow Platform, providing more versatile platform for form creation, processing, tracking and notifications.

Developed Catalog Items for ServiceNow Customer Portal, enhancing internal company customers’ ability to submit requests for materials and services.

Improved ServiceNow Flows through enhanced design and remediated defects.

Designed Automated Test Framework (ATF) Tests for ServiceNow custom applications, determining whether existing applications will work properly in upgraded ServiceNow version.

Exhibited familiarity with best practices aligning with ServiceNow architectural standards, allowing for most efficient use of ServiceNow Platform.

Discovered converted application defects through testing, offering timely solutions before ServiceNow applications could go live.

NORTHROP GRUMMAN CORPORATION

vFire Developer, Redondo Beach, CA 2017 to 2019

Designed, maintained and implemented vFire Workflow application requests.

Troubleshot numerous Production Request problems, resulting in system process continuation after correction of error conditions.

Developed and implemented Workflow applications, allowing internal company users to request enhanced services and materials.

NORTHROP GRUMMAN CORPORATION

Software Developer, Corsicana, TX / Redondo Beach, CA 2011 to 2017

Built and modified software applications to optimize performance. Conducted tests and resolved application issues.

Designed SSIS packages and POWERSHELL scripts for IDM system, delivering improved and more extensive reporting. Resulted in Identify Management capabilities.

Programmed C# website applications for internal- and external-facing systems, increasing ability of interactions by Internal and External customers.

Created new and improved existing Customer-facing APIs, enhancing interfacing with company for data entry, reporting and inquiry.

Professional Development

Vocational school training for C# development and Object-oriented conceptualization

Education

Bachelor of Arts (BA), Philosophy, The City College of New York City, New York City, NY

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