Indu Karthikeyan

QA - Technology Lead

Email: adjnnh@r.postjobfree.com

Cell: 425-***-****

SUMMARY

10+ years of experience in Test Management of validating Client/Server, Web, and Mobile applications

Experience in Agile development methodologies

Experience in Content Management System

Experience in setting up, mentoring offshore team, and establishing processes for effective execution

EXPERIENCE

F5 Networks, Seattle – QA Lead (Feb 2020 – till data)

Working on SaaS/Salesforce Application

Extensively involved in Black box, Functional, Integration and Regression testing of SaaS/Salesforce Application

Validate configurations/integration for the Sales/Business team across different regions

Author test plans seeking input from Project Managers, Business Analysts, Product Owners, and other business stakeholders

Involved in collaborating with various client teams and Onshore/Offshore teams for smooth delivery

Worked with development team in troubleshooting and resolving issues

Created Test scripts, Test status reports and Defect reports and presented to the stakeholders

Support User Acceptance Testing – walk end-users through testing process, author UAT test cases, prepare test data, and environment to ensure success

Test Tools: Azure DevOps, Postman

Others : SQL, Salesforce application

T-Mobile, Bellevue – QA Lead (Sept 2018 –Feb 2020)

Worked on Diagnostic SDK for Android

Involved in validating back end data of Diagnostics sdk which resolves problems related to Data, Hardware, Signal and Voice, Battery, Performance and Coverage

Extensively involved in Black box, Functional and Regression testing

Involved in developing test plans, test cases, test schedules based on high-level and detailed designs

Involved in collaborating with various client teams and Onshore/Offshore teams for smooth delivery

Worked with development team in troubleshooting and resolving issues

Lead daily standup meeting to track project progress

Created Test status reports and Defect reports and presented to the stakeholders

Test Tools: Rally, Jira, Wireshark, Fiddler, Test Rail, Charles Web Debugging Proxy

OS: Mac OS X, Android

Others : PostgreSQL, Jenkins, GIT

Zillow, Seattle – Software Test Engineer (Mar 2014 – May 2017)

Worked on Real estate, Mortgage and Digs app for iOS/Android

Own and participate in end-to-end feature management and test strategies using Zillow's best practices

Drive the investigation reporting and tracking of defects for Mobile Application and Mobile Web Site components for Real estate, Mortgage and Digs apps.

Define test scenarios, test cases, and identifies potential test automation

Maintain expertise in each feature area with solid knowledge of interrelated services

Own and participate in efficient, timely and effective testing with input from developers, program managers, business owners and operations

Work closely with all shared resources to ensure that all test deliverables are clearly defined, scheduled, and coordinated

Work with the product owner on maintaining Product Backlog

Generate and present status reports to the management and stake holders

Tracking the team velocity and tracking the progress of the Sprint.

Prioritizing the defects and working with development team on communicating them.

Facilitating Sprint planning meetings and coming up with schedule plans.

Conducting Sprint Review meetings and successfully delivering the sprints in timely manner with a quality product.

Facilitating Sprint Retrospective meetings and coming up with improvement plans.

Test Tools: Test Rail, Jira, Wireshark, Fiddler, Charles Web Debugging Proxy

OS : Mac OS X, Android, iOS

Others : PostgreSQL, Jenkins, GIT

Smilebox, Redmond, WA - Software Test Engineer (Mar 2012 – Mar 2014)

Worked on Smilebox application for Windows/Mac and iOS

Design and develop test cases in Test Link based on functional specifications for Desktop client and Mobile application

Involve in specification review and performed Functional, Regression, Ad-hoc and Integration testing

Validate smilebox.com website and weekly content release for Mac/PC Client and iOS Mobile application

Involve in knowledge transition and training a 4-member offshore team

Participate in triage meetings and escalate critical issues in timely fashion

Test Tools: Mingle, VM Ware, Sauce Labs, Wireshark, Fiddler, Charles Web Debugging Proxy

OS : Mac OS X, Android, iOS

Others : PostgreSQL, Jenkins, GIT

Hewlett Packard, Bangalore, India (Oct 2003 – Dec 2009)

Technology Consultant – Functional/Performance Tester

DIRECTV

Involved in Manual/Performance testing of all the test scenarios in Siebel and Web application

Created Load runner scripts using Vugen

Created and Executed Test scenarios in Controller

Used Analyzer to collect/analyze the Test results

Involved in configuration of the monitors across various modules to isolate the bottlenecks

Led a team of 3 members for the Dot Com module

HPShopping.com

Involved in Functional and Regression testing of Ship to Order and Customize to Order products

Validated hpshopping.com website and released images/demos through Akamai

Created Promos on the website through Dynamic merchandising tool

Involved in Content Management for launching of new products on the website and gathering information from business

Analyzed and handled tickets raised with regard to the website – images, content, promos and features

Won best employee award for successful release of Customize to Order and Ship to Order projects

TECHNOLOGY

Test Tools Test Link, Quality Center, Test Director 8.0, LoadRunner, Jira, Rally

Other Tools SQL, Wireshark, VMWare Workstation, Mingle, PVCS, Sauce Labs, Tortoise SVN, Test Rail

OS Windows, Mac OS X, iOS, Android

EDUCATION

Master of Computer Applications, Bharathidasan University, India (1999-2002)

Bachelor of Science, Bharathidasan University, India (1996-1999)

OTHERS

Attended Windows Test Tool training conducted by Microsoft, Feb 2012

Volunteer Library Assistant, Grand Ridge School, Issaquah, WA – Nov 2011 to Mar 2012

Lecturer, American Management College, Bangalore, India – June 2002 to Oct 2003

Citizen: US

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