Manager Executive

Curriculum Vitae

Pradeep Singh Address:

Phone: +91-964******* 4/239, Subhash Nagar,

E- Mail:- ************@*****.*** New Delhi-110027.

Objective

To work with the professionally managed company with hardworking and ambitious approach, in order to provide efficiency and productivity.

Academic Qualifications:

1Passed B. COM (Pass.).

2Passed Senior Secondary Certificate Examination.

Work Experience:

Worked in Intouch sollution 18 months in Sundirect process (Inbound) on Escalation desk.

Worked in Intouch sollution 3 months in Carrier Air-Conditioner process (Inbound).

Worked in Qualtouch sollution 14th Months in Car Rental Division (Carzonrent) backend process as CSR.

Worked in ECOS India Mobility & Hospitality Pvt. Ltd. 3 & half year as Sr. Reservation Executive.

Worked in Connvero Consulting service Pvt. Ltd. as a Sr. Executive 15 Months.

Worked in ECOS India Mobility & Hospitality Pvt. Ltd. 17th month’s year as Sr. Billing Executive.

My job profile includes:-

Maintain high standards of customer services at the service level.

Will be authorized to make decision on behalf of the Manager / Operation Head during those hours.

Looking after the complaints and handling them in the right manner.

Coordinate with the others department and assisting the Customer whenever required.

Maintaining high standard of customer satisfaction.

To ensure no duplicate complaints.

Complete handle of outlook mail box.

Train all new employees and provide assistance on the floor.

Solve all the queries of client on outlook mail box/phone.

To ensure good communication between the customer services and all other departments.

To keep the Manager informed on all relevant matters.

To respect fellow staff, working together as a team and to develop and train others.

Computer Literacy:

Operating Systems: Windows 7, Vista, XP.

Internet User.

Computer applications MS-Word, MS-Power Point Presentation, MS-Excel & software knowledge.

Strengths:

My strength lies in performing the given task with patience, self confidence, determination and dedication. I am highly results-oriented, dynamic, and flexible with good relational skills and an innovative spirit. I believe in realizing my objective through the undefeatable values of keeping loyalty, sincerity, hard work and self contentment. For me mutual cooperation and mutual respect leads to easy and sure success.

Personnel Detail

Father Name : Sh. Harvinder Singh

Date of birth : 7th January 1985

Gender : Male

Marital Status : Married

Nationality : Indian

Language Known : English, Hindi &Punjabi.

Interests : Playing games.

Address : 4th block, 239, Subhash Nagar, New Delhi.-110027

Declaration

I hereby declare that the above furnished details are fully true to the best of my knowledge and belief.

Place:

Date: (Pradeep Singh)

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