Customer Care Manager
Resume:
YOLANDA MBUNDU
*******************@*****.***
NY142 No.8 Section 3 Gugulethu 7750
OBJECTIVE SKILLS
To work in an environment which •Good Interpersonal Skills •Time
encourages me to succeed and grow Management •Microsoft Office (Ms
professionally, and where I can utilize word,Excel, PowerPoint and Outlook)
my skills and knowledge appropriately. •Detailed Orientated •Ability to self manage
•Dedicated and Passionate •Fast learner and
PERSONAL DETAILS adapt easily to new environments and
Date of Birth : 25/07/1993 ventures
Marital Status : Single EXPERIENCE
Nationality : South African Menzies Aviation
Oct 2019 - May 2020
ID Number : 930**********
Check in Agent
Gender : Female •Passenger Handling
•Liase with flight Controller
EDUCATION •Checking-in passengers Luggage
Southern Surburb Youth Aca3 • Providing Exceptional Customer services
Swissport
Grade 12
Aug 2018 - Oct 2019
Northlink College Check-in Agent
National Diploma: Tourism Passenger Handling
N6 •Liase with flight Controller
•Checking-in passengers Luggage
• Providing Exceptional Customer
REFERENCE
Mrs Rentia Harrison - "Northlink Customer Care Solutions
College" Oct 2015 - Aug 2018
Call Centre Agent- Customer Services
Programme Manager
• Making outbound courtesy calls to
021-***-**** customers on behalf of various companies to
Mfundo Ngcobo - "Customer Care find out whether the customer received good
Solutions" customer services from the provider.
• Handling customer quiries and Complaints .
Campaign Manager • Proving exceptional customer services.
Buhle Kopana - "Swissport"
Duty Manager
Marius Freeman - "Menzies Aviation"
Duty Manager
Contact this candidate