UX Designer
Resume:
Misty Nagel
UX Designer
Originally trained as a corporate administrator, my career trajectory
includes research, data analysis, synthesis, presentation and now user experience. I believe this unique combination of experiences to be an asset and affords me an unprecedented advantage in problem-solving across a wider spectrum in the area of interactive front-end design. EXPERIENCE:
Yard Art Patio & Fireplace / UX Design Consultant
Oct. 2019 - Nov. 2020
Brought in to help the company provide a better experience for their users as they revamped their web and mobile sites. Consulted with the owner and CEO to understand the businesses goals. Conducted competitor and customer analysis. Ran usability testing on current web and mobile site with 20 current or potential customers. After analyzing the user feedback and activity I developed personas and usage scenarios, created wireframes, sitemaps and screen flows. Presented deliverables to the Owner and CEO and created functional prototypes.
Designer's Patio / Corporate Administrator - Warranty Manager Oct. 2017 - March 2020
Hired initially as a corporate administrator then promoted to warranty manager. As the corporate administrator I managed data for order totals, inventory updates, and various other reports. Designed and maintained reports for sale team and top vendors, utilized for resolving issues. Continuously assisting warehouse supervisors, sales team and corporate office on resolving a range of concerns. Once promoted I manage the review and submittal of all warranty claims for client reimbursement. Proactively investigate and resolve all unpaid claims, including corrections and appeals by deadlines.
Armstrong Berger / Administrative Specialist
Nov. 2009 - March 2017
Assist office manager and CEO with filing, banking, spreadsheets and organizational needs. Maintain and develop customer and client relationships. Create and host presentations to assist architects with visual design process. Handle all travel and transportation arrangements for owners and clients. Organize and structure orders and deliveries of needed materials. Assist managing all companies within the Armstrong Berger umbrella, including Cars Auto Storage and property rentals. CONTACT:
***********@*******.***
Phone
linkedin.com/in/ nagelmisty/
Portfolio
mistynagel.myportfolio.com/
SKILLS:
User Experience Design
User Testing Data Analysis
User Research Wireframes
Mockups
Prototyping
Content Audits
Heuristic Evaluation
Personas
TOOLS:
Adobe Creative Suite
Adobe XD
Photoshop
PowerPoint
Sketch
R Studios
ProstgreSQL
Microsoft Office
EDUCATION:
UC San Diego
2019 - 2020
Online
CERTIFICATION:
Coursera
Interaction Design
Specialization
Udemy
User Experience Design
Essentials User Experience
Design Fundamentals
SQL Bootcamp
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