JOHN PAUL G. MANILAY

BS Information Technology

Romblon State University (RSU),

Odiongan, Romblon.

Address:

Email Address: adjng5@r.postjobfree.com

Cellular No.: 091********

I am Information Technology professional with cross-functional knowledge in computer software, systems and network administration roles with more than eight years of experience in the industry. I have channeled my efforts towards honing and improving my technical skills and achieving high quality results in my professional field. To excel in the Information Technology industry in a computer support, network administration, or other IT related position by honing a career that will enable me to share my skills and knowledge, and build my technical expertise while contributing effectively to the success of the company. ITD Data Center Administrator

De La Salle College of Saint Benilde

Date started: July 2019 to Present

ITD Network Coordinator

De La Salle College of Saint Benilde

Date started: March 2014

ITD Network Support Staff/Technical Support Staff-2nd Level De La Salle College of Saint Benilde

Date started: September 2010

ITD Technical Support Computer Laboratory (contractual) De La Salle College of Saint Benilde

Date started: March 2010

On the Job Training

Asia Pacific College

Humabon, Makati, 1232 Kalakhang Maynila

March to June 2008

Romblon PC Zone

Poblacion Odiongan Romblon

August to December 2007

Network Support Staff:

Job Summary

Provides basic technical network support to the senior roles within the unit Designation:

• Internal Operations Office

• Academic Communications and Technologies Center

• Information Technology Department

• OVC-FA

Duties and Responsibilities

1. Installs, monitors, and troubleshoots network infrastructure performance and utilization. 2. Implements the plan, renovations, and removal for optimal operations network infrastructure. 2.1. Installs wiring and network cables throughout the college. 2.2. Certifies work performed by external contractors. 2.3. Performs actual site survey and network layout preparations. 3. Secure optimal internet connections and network systems for the operations of college and office. 4. Assists in fault detections and diagnosis of the college network. Assists in the installation of software whenever applicable.

5. Provides 2nd level network support for infrastructure and internet connectivity with the external operations office.

6. Checks internal and external inventory network infrastructure equipment (wiring, hardware, etc.). 7. Generates reports monthly regarding operations of network infrastructure for use of ITD. 8. Assists in protecting integrity and safety of network security. 9. Performs other related duties and responsibilities as specified by immediate supervisor. Technical Support Staff-2nd Level:

Job Summary

To provide technical Assistance and guidance to end-users Designation:

• Internal Operations Office

• Academic Communications and Technologies Center

• Information Technology Department

• OVC-FA

Duties and Responsibilities

1. Provides technical solutions to IT concerns and escalated incident reports on-site. Performs corrective installation, repair, and troubleshooting and/or parts replacement for escalated incident reports (if necessary).

2. Facilitates the changes in the configuration for IT assets. 3. Performs preventive maintenance on hardware and software. 4. Analyzes incident reports and recommends proactive solutions to recurring incident reports. 5. Performs the installation and assists the preparation of computer devices for various offices and requesting parties. This includes but is not limited to the following: 5.1. Desktops, Laptops, & Printer

5.2. Software and Hardware Upgrades

5.3. Network connectivity

6. Documents all technical incidents and computer devices. 6.1. IT trouble-shooting and incident reports.

6.2. Hardware and Software requests.

6.3. IT configurations.

7. Coordinates with the internal operations office team in providing solutions to incident reports when necessary.

8. Assists in protecting integrity and safety of network security. 9. Prepares various reports related to the one’s own specific work area. 10. Performs other related duties and responsibilities as specified by immediate supervisor. Network Coordinator:

Job Summary

To ensure that all computer networks are properly set-up and functioning smoothly Designation:

• Network Unit

• Internal Operations Office

• Academic Communications and Technologies Center

• Information Technology Department

• OVC-FA

Duties and Responsibilities

1. Develops, maintains, and designs network configuration, infrastructures, and equipment installation for the college.

2. Coordinates operation and security of servers, network infrastructure and operation, internet connections. 3. Secures the data center.

3.1. Approves and schedules access to data center in consultation with the Internal Operations head. 4. Coordinates server and network routing with the Network Staff, GAS Engineering Department and GAS Facilities Coordinator.

4.1. Assesses and approves network connection requests in consultation with the Internal Operations head. 5. Implements and monitors the installation of additional and/or renovation of network infrastructure. 6. Updates, develops and maintains database of specifications and requirements of the network infrastructure used by the college.

6.1. Maintains the Technical Library containing all network documentation and procedures 6.2. Evaluates and designs existing or proposed network to structure and access databases. 7. Conducts fault detection and diagnosis of the college network. 7.1. Checks for web traffic for attacks

7.2. Updates software whenever applicable.

8. Coordinates with technical services teams in the repair and troubleshooting of network systems. 8.1. Provides Third level Technical Support as necessary. 8.2. Perform IT project management function as required. 8.3. Perform research and evaluation of IT solutions as required. 8.4. Perform IT evaluation and certification of IT solutions as required. 9. Supervises budget and performance of the network unit services. 9.1. Screens, monitors and proposes the budget allocation and purchases for infrastructure purposes in consultation with the Internal Operations Head.

9.2. Manages and monitors workload and performance of the network staff. 10. Coordinates with external contractors regarding addition and/or renovation of network infrastructure when necessary.

11. Performs other related duties and responsibilities as Specified by immediate supervisor.

● Java 1 Programming Fundamentals

● Self-Awareness - September 25 2012

● Enhancing the Customer Service Culture – September 3 2012

● CCNA 1 – 2012

● CCNA Bootcamp - June 2016

● Blood Donation of the Red Cross

● Tree Planting activity

● Computer Literate

-Microsoft Word

-Microsoft PowerPoint and Excel

Filing of record

● Flexible in work Location

Birth Day: August 04, 1987

Sex: Male

Citizenship: Filipino

Status: Single

Religion: Catholic

Joy Semana - 092********

DTO Network Coordinator (De La Salle College of Saint Benilde) Albert Uy - 091********

DTO Head Internal Operations Office (De La Salle College of Saint Benilde) Mariano Sibayan - 091********

ITRD Coordinator (Asia Pacific College)

I hereby certify that the above information is true and correct to the best of my knowledge.

John Paul G. Manilay

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