Customer Representative
Resume:
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~ *018 - 2019 +
Customer Handling Team Work
Computer Skills Explanation Skills
Good Listener Good Communication
~ 2014 - 2017
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SHUBHAM BISHT
RESUME
# 790-***-**** _ *******@*****.*** +
Vishal Enclave, Block - 51A, Near Shiv
Mandir, Rajouri Garden, New Delhi
PROFESSIONAL SUMMARY
As per my skills, I find my self effective and efficient for all customer services related work, Above all I am a flexible and easy learner of skills and want to explore more skills, So that I can add more value to where and what I do. Apart from that my main objective is to uplift the company's growth, Alongside uplifting my personal growth.
EXPERIENCE
Lounge Representative
Holiday Inn Express International Airport New Delhi New Delhi
Its been my first job after my graduation, So everything about customer handling I learned from there only, As it's located inside T3 terminal in Delhi airport..,
We have to deal with foreigners more often as compare to native people.
Handling a lounge of 120 Covers by ourselves.
As a single lounge associate per shift, We have to do billing and all ourselves as per shifts.
We have to do BTC Bill to companies) and all financial transactions as per contracts among airlines in the mean time.
In the end we have to do day end procedures in E Payments machines and manage float hard cash also.
Room Service Order Taker
Le Meridien Gurgaon
Gurgaon
Working with Le Meridien Gurgaon was very valuable to me, Not only as a financial prospective, I have developed some good skills as per my work there..,
I used to take orders from all the guests in the hotel during my shift hours.
My responsibility was to take care weather the services was given on time.
I have to specify the details about the orders to my staff, So that orders not get wrong and create bad feedback.
Our job is to pitch for up-sell also, Like recommending services which generate good revenue for my company.
At last if anything go negative we have to handle complaints, And resolve them as soon as possible.
SKILLS
EDUCATION
BSc in Hospitality
IHM Bathinda
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