CURRICULAM VITAE

BHAVANA N. TYAGI

VISION IN LIFE:

To live up to the expectations of my parents and make them proud of me with my acts.

CAREER OBJECTIVE:

To achieve a high position in the corporate world with the best of my ability and be part of the organization in reaching its desirous goals.

PERSONALITY PROFILE:

Young, energetic, confident with good communication skills and always ready to learn with an open mind.

WORK EXPERIENCE:

1. Working with EXL Services (Noida) as Customer Care Executive (Back Office)

Sep 2006-Oct 2008

* Process: British Gas

Job Responsibilities

* New customer on boarding and support till first billing cycle.

* Migration support for incoming customer.

* Preparing reports viz. (on daily, weekly and monthly basis etc.)

2. Worked with EXL Services (PUNE) as Customer Care Executive (Back Office)

Dec 2004-Aug 05

* Process CPT: - Central Payment Team (Aviva)

Job Responsibilities

* Responsible for final Claim Payment.

* Producing various reports viz. (on daily, weekly and monthly basis etc.)

3. Worked with HDFC (HBL GLOBAL) as TEAM LEADER- TELE SALES

June 2002-OCT 2004

Job Responsibilities

* Leading the Tele-sales team of the organization.

* Getting new business with the corporate and individuals.

* Application Processing- Doing all paper work and documentation

* Producing various reports viz. (Sales Report on daily, weekly and monthly basis etc.)

* Handling customer grievances etc.

* Responsible for database maintenance.

* Follow- ups and action plans.

* Co-coordinating sales team for better performance and achieving sales targets.

EDUCATIONAL QUALIFICATIONS:

2001

B.Com from St. Mira’s College for Girls Pune, Pune University, (Higher IInd Class)

1998

H.S.C from St. Mira’s College for Girls Pune,(Maharashtra State Board) IInd Class)

1996

S.S.C from St. Ursula High School, Nigdi Pune,(Maharashtra State Board) IInd Class)

OTHER QUALIFICATION:

MS OFFICE

NIIT (Pimpri, Pune) 2001-2002

INTERIOR DESIGN

J.R.V.G.T.I 2001-2002

(JAGANNATH RATHI VOCATIONAL GUIDANCE TRAING INSTITUTE) Pune.

PERSONAL DETAILS:

Husband name : Mr. Naresh Tyagi

Languages known : Hindi, English, Marathi & Sindhi

Sex : Female

Nationality : Indian

Date of birth : 16th of OCT. 1980

Marital status : Married

E-mail id : adjnee@r.postjobfree.com

Permanent address: -

Mrs. Bhavana N. Tyagi

+919*********

S-1,Plot no 180

Sector 5,Vaishali

GZB (Uttar Pradesh).

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

DATE: 23rd January 2021

PLACE: Ghaziabad (BHAVANA N. TYAGI)

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