Assistant Sales Representative

PELIKA D. TUCKER

**** ********** *** *********, ** 30253 678-***-**** ******.******@*****.***

Professional Summary

A dynamic and resourceful professional with an impeccable track record and a reputation built on years of professional experience in achieving accelerated success in legal administrative assistance. Excel in turning disorganized environments into smooth-running operations and overhauling legal processes to improve accuracy and efficiency. Diligent in conducting legal research and case investigations; trustworthy in handling confidential information; and articulating persuasive legal arguments, motions and agreements. Highly professional assistant with a comprehensive command of legal, office, administrative and clerical support functions combined with a knowledge of legal documents, court filings and legal procedures.

Core Competencies

Advanced computer skills Problem- Solving Critical thinking Flexibility Attentive to Detail Team player Reliable/Responsible Excellent customer service skills Administrative Law Business Organization Practices Procedures Legal Research Legal Analysis and Writing Litigation and Trial Processes E-filing / Records Management Discovery Packages Legal Document Preparation Case Management Court Calendaring Motions, Contracts & Agreements Client Interviews Billing & Collections Office & Court Procedures Legal Terminology Records Management

Functional Skills

Organized and efficient Paralegal with strong oral and written communications skills and a deep understanding of legal terminology.

Experience in assisting lawyers in drafting legal documents, preparing for court cases and researching similar cases.

Exceptional knowledge of document management, trial preparation, and report writing.

Adept at leading by example, marshalling resources and creating a professional atmosphere to accomplish objectives.

Professional Experience

Administrative Assistant Touched by An Angel Beauty & Barber School June 2020 - Present

Greet and proactively assisted clients and prospect students in a timely manner.

Maintain students and faculty while in the school building.

Manage executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements

Assist teachers with students and classroom materials.

Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication

Develop and maintained administrative process to achieve organizational objectives as well as to improve accuracy and efficiency.

Call Center Agents SkyesHome Mar 2020 – June 2020

Make outbound customer service calls and provide world-class service in every interaction for optimal call centre performance and customer satisfaction.

Knowledge of all product and services the company has to offer.

Provided troubleshooting assistance to customers.

Created a menu based on criteria provided by the guest.

Bartender Nzone Social bar & Lounge Nov 2019 – Feb 2020

Monitored cash registers and collected payments for drinks and food.

Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service.

Demonstrate ability to keep the bar organized, stocked and clean.

Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude.

Bartender/Server Walk-On’s Bistreaux & Bar June 2019 – Dec 2019

Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion.

Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service.

Opened and closed restaurant, restocked depleted items daily, helped prepare for events.

Worked diligently to assist co-workers when necessary.

Legal Assistant Wright Hill & Associates, LLC Sep 2017 – Feb 2018

Tracked and reported any pending legislation and/or case law that could affect the client.

Drafted summons and service of process; assisted attorney in reviewing documents for the privilege.

Reviewed, indexed, organized and analyzed documents produced by other parties, drafted pretrial statements and settlement conference memoranda; and prepared and indexed key.

Organized and maintained client files and discovery in chronological order for the firm's extensive filing system; assisted in settlement negotiations and drafted proposed stipulations.

Sales Representative Coyote logistics Mar 2016 – Aug 2017

Assisted customers with the purchase and/or addition of lines of service

Diffused difficult situations with customers.

Consistently reached or exceeded personal sales goals.

Knowledgeable of all products and services the company offered.

Bartender/Server Hooters- of America Apr 2015 – June 2019

Opened and closed restaurant, restocked depleted items daily, helped prepare for events.

Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion.

Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service.

Worked diligently to assist co-workers when necessary.

Manager Touch by An Angel Hair Salon Jan 2011 – May 2013

Managed and motivated a team of 15 professionals to improve salon standards.

Recruited exceptional professionals to maintain salon standards.

Kept Salon operating profitably according to budgetary guidelines.

Ensured facility operates according to all safety and regulatory guidelines.

Education

University of West Georgia Bachelor of Science/ Criminology 2013 - 2018

Dutchtown High School Diploma Class of 2013

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