Ann Moore
Nursing Home Administrator
Bartlett, TN 38133
****.***********@*****.***
Detailed-oriented Administrator with twenty -five years of long term care experience. Worked as a Physical Therapist for fifteen years and managed the rehabilitation department for ten years. Have one year experience as a Nursing Home Administrator. Well organized and focus on customer satisfaction. Passionate about facilitating excellent patient care. Adept with census and designing and implementing policies and procedures. Focus on budgeting, finance reports and state survey. Motivated team builder.
Willing to relocate: Anywhere
Work Experience
Nursing Home Administrator
Community Elder Services - Memphis, TN
November 2020 to Present
Currently planning, organizing, staffing, directing, comparing, quality control, budgeting and marketing. With continuum of high quality care.
Physical Therapist
Encore Rehabilitation Services - Memphis, TN
June 2008 to Present
Responsible for performing various physical therapeutic treatments for patients with injuries or disabilities.
- Interacts with patients and /or family by teaching the use of equipment and exercises.
- Establishing follow-up care that reflects goals.
- Administers treatment programs that includes: modality treatments, therapeutic exercises, hydrotherapy, gait training, and wound dressing.
- Records patient's reaction to treatment and progress in medical records, weekly and daily notes.
- Counsels and teaches patients and family in the use of assistive devices and home exercise programs. Assistant Nursing Home Administrator
Midtown Center for Health and Rehabilitation - Memphis, TN November 2018 to November 2019
Responsible for day to day operations. Managed census and monthly financial performance. Maintains positive working relationships with all residents, residents family members, employees and business community.
• Supervises, directs and motivate staff.
• Maintain superior training and morale.
• Ensures training programs are effectively executed.
• Maintain high degree of resident satisfaction.
• Provide leadership for staff and residents.
• Develop annual operating and capital budgets.
• Aggressively anticipates and minimizes negative budget variances and deficits.
• Administers annual resident satisfaction survey.
• Hires, trains, disciplines, and terminates, employees in accordance with company policies. Director of Rehabilitation
Summit Health And Rehabilitation - Memphis, TN
October 2006 to June 2008
Responsible for managing the rehabilitation department.
- Effective management of staff, customers and referral sources.
- Maintain professional conduct with facility and clients.
- Supervise, orient, train, evaluate and counsel employees.
- Performs interviews for hiring department employees.
- Responsible for revenue and expense control.
- Ensure timely and accurate billing.
- Attends all mandatory meetings, training and assignments as delegated. Director of Rehabilitation
Rehab Partners - Memphis, TN
January 2002 to October 2005
Plans, implements, directs rehabilitation services.
- Monitors operations to ensure standards and objectives are being met.
- Develops and implements short-term goals.
- Formulates long-range business plans for rehab services.
- Directs associates.
- Develops and implements processes through orientation, training and education to ensure competence.
- Develops and administers capital and expense budgets for operational area, authorize expenditures and monitors budget.
Director of Rehabilitation
Evergreen Rehabilitation - Memphis, TN
November 2000 to December 2001
Responsible for leadership and direction of the rehabilitation department.
- Effectively communicate with associates, management, physicians, residents an their families.
- Lead and motivate staff toward accomplishment of work and organizational goals.
- Skill with negotiating with individuals and groups.
- Plan and schedule tasks and projects.
- Skill in developing and implementing long-range plans and programs.
- Manage capital and expense budgets for the department. Education
Bachelor of Science in Healthcare Management
Southern Illinois University Carbondale - Carbondale, IL December 2016
Associate of Science in Physical Therapy
Shelby State Community College Memphis - Memphis, TN May 1994
Skills
• Establish policies and procedures (2 years)
• Set objectives (10+ years)
• Strong verbal communication (10+ years)
• Budgeting and finance (10+ years)
• Resident Satisfaction Survey. (2 years)
• Patient Driven Payment Model (2 years)
• Hospital Experience (5 years)
• Home Care (5 years)
• Healthcare Management (10+ years)
• Employee Evaluation (10+ years)
• Practice Management (8 years)
• Medical Records (2 years)
• Medical Scheduling (1 year)
• Medical Billing (2 years)
• Medical Terminology (10+ years)
• Recruiting (5 years)
Certifications and Licenses
Nursing Home Administrator
March 2020 to March 2022
BLS Certification