GREYSI VILLAVICENCIO

***** ** ***** *** ********* FL 33032

786-***-****

adjmzb@r.postjobfree.com

Skills C#, C++, Adobe ID, UI design, Website developer WordPress, Joomla, Adobe XD, JavaScript, JAVA, HTML, HTML5, CSS, PHP, Linux Operative Systems, Microsoft Word, Excel, Access, Adobe Photoshop, Visual Studio, MySQL, PostgreSQL, Data Analysis, TABLEAU.

Bilingual English/Spanish with the ability to translate.

Marketing Specialist, SEO, YouTube Ads, Google Ads, Facebook Ads, Email Marketing.

A flexible, cooperative, hard worker, team player and reliable.

Skilled at learning new concepts quickly while working well under pressure.

Excellent with customer support service.

Date entry, Data Mining, Power BI, Microsoft Outlook.

Typing 45wpm.

Visual Studio

Self-motivated, goal oriented, organized and efficient. Education &

Achievements

University of Informatics Science, Habana, Cuba. Bachelor's Degree in Computer Science 2008-2013.

Experience

Telecentro

Telecubanacan

07/2013-09/2015

Villa Clara, Cuba

Security Informatics

Webmaster of the website Television Channel

Telecubanacán at Santa Clara, Cuba. Project

Management Life Cycle and Software Development

Life Cycle, Joomla, WordPress Developer.

Maintenance and administration of the database of workers, creating formulas and reports to streamline processes.

Creating reports from excel tables, with all the content to then show reports of a certain attitude of the workers.

Social media management related TV channel

YouTube, Twitter, Pinterest and Facebook. Google

Ads, Marketing and Ecommerce, Google analytics,

Shopify.

Knowledge of software development methodologies

(RUP, SCRUM, XP). Analysis and design of software

processes. Elaborate, execute, and manage designs

test cases. Set the System requirements specification workflow. Controlling and following the schedule of development, testing and starting up of the project.

Information Security at Television Channel

Webmaster Telecubanacán, Villa Clara, Cuba. Design plans and contingency Computer Security. Design and risk analysis of IT assets. Incident reports of computer security, analysis and Informatics Security Plan.

Installing and Uninstalling Software, Hardware and Periphericals.

BestBuy, Hialeah FL

08/2016-04/2017

Costumer Service

Specialist

Coverage between Checkout, Store Pickup and

Customer Service. Accountable for driving positive results at Checkout, Store Pickup and Customer

Service.

Professional communication with customers while

using cross-functional company resources and tools.

Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.

Cleaning Front of Store and merchandising standard execution.

Interfreight Logistics

LLC Miami, FL

08/2017-12/2017

Marketing Specialist

In charge of all the marketing of the company of 3PL Logistics, carrying out actions to place the company in one of the main in its range.

Advertising Image Processing, Web positioning of the company site, digital marketing campaign in function of promoting the company to a higher level and

achieving satisfactory achievements in a short time.

Attended inbound or outbound marketing activities demonstrating experience in various areas (content development and optimization, advertising and event planning)

Assisted in the analysis of marketing data, campaign results, conversion rates and traffic to help shape future marketing strategies.

Performing individual tasks of a marketing plan as assigned.

Conduct market research to find answers about

consumer requirements, habits and trends.

Brainstorm and development of ideas for creative marketing campaigns.

Cienfuegos Travel

Agency

01/2018-5/2018

Travel Agent

Promoting and marketing the agency's business

through social networks.

I attended the queries and complaints of the clients after telephone calls and in the office.

Answered inbound calls to assist with billing

questions and provide information to customer

inquiries.

Take tickets from hotels, cruises, stays and cars to customers and tour groups to different destinations.

Assisted customers with booking and made

appropriate changes in Hotel/Airlines Itineraries.

Sale of accommodation, insurance and other travel services.

Cooperate with customers to determine their needs and advise on the appropriate destination, modes of transport, travel dates, costs and accommodation.

Provide relevant information, brochures and

publications (guides, local customs, maps,

regulations, events) to travelers

Reserve transportation, I made hotel reservations and copper payments and fees

Deal with travel problems, complaints or refunds. ZimmerBiomet

Miami

05/2019-01/2020

Facility Assistant

Responsible for keeping all offices in optimal

condition, clean and with all the necessary tools in each bureau, as well as in the kitchens.

Keep all utensils, and prepare the activities of surgeons every place that is done, preparing coffee, and filling soda coolers as necessary.

Pick up the mailbox every day, and receive the

packages that enter the office of the different

couriers.

Contact this candidate