Cynthia Bryan ***-** ***rd Avenue Jamaica, NY, ***34

718-***-**** adjmxo@r.postjobfree.com

Experience:

Swiss Post Solutions, Inc. New York, NY

Receptionist June 2011-present

Answer telephone console for callers and forward to viewer services

Transfer inside calls to correct extensions

Direct visitors to conference rooms

Check employee identification before entry onto floor

Madison Security Group, Inc. Bronx, NY

Security Guard March 2009-June 2009

Secured lobby in residential building utilizing monitors

Notified Central Command Post via walkie-talkie of any dangers to residents

Tested door alarms

Enabled automatic door settings for arriving shoppers

Inspected and verify items in bags with receipts

Wrote hourly reports in log book

Utilized two-way radio to the Loss and Prevention Department for anti-theft control

Prime Time Transportation, Inc. Queens, NY

Dispatcher April 2007-November 2008

Answered telephone

Responsible for handing out transportation vouchers to the attorneys

Received packages from the mailroom and delivered to the drivers for transport

Macys Department Store New York, NY

Stock Associate October 2006-April 2007

Set up merchandise on shelves, counters, and tables to attract customers

Stocked storage areas and displays with new and transferred merchandise

Assisted the Sales Associates in the shoe department

Goodwill Industries of Greater New York & Northern New Jersey Queens, NY

Junior Case Manager\Customer Service September 2003-July 2006

Interviewed clients with problems, such as personal and family adjustments

Referred clients to community resources and other organizations

Conducted orientations and testing

Secured information, such as medical, psychological, and social factors

Supervised the daily distribution of Metro Cards

Prime Time Transportation, Inc. Queens, NY

Receptionist\Customer Service January 2003-April 2003

Received callers at establishment and directed callers to destination

Recorded name, time of call, nature of business and person called upon

Operated telephone console to receive incoming messages

QSAC Queens, NY

Teacher Assistant July 2002-August 2003

Utilized teaching skills to assist teaching staff

Discussed assigned teaching area in assigned area

Prepared lesson plan in assigned area

Assisted students individually and in groups with lesson assignments

Education:

Career Blazers Learning Center

Computer Application’s Studies Certificate New York, NY

Texas College

Major: Music Theory Tyler, TX

Skills: Customer Service, Organizational, PBX Phone System, Dictaphone Transcription, Windows 98, Microsoft Office

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