Technician Service

SUMMARY

SKILLS

EXPERIENCE

PETER DOTSEY

(H) 407-***-**** *********@*****.*** 317 JACKSONVILLE CT, KISSIMMEE, FL 34759 Talented Facilities Tech with more than 7 years of experience developing and executing maintenance programs. Excellent troubleshooting skills. Dedicated and detail-oriented Field Technician with 7 years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management . Knowledgeable of applicable local codes

Blueprint reading

Strong work ethic

Troubleshooting at component level

Good at following instructions

Expertise in Cable and fiber optics

Field Installation Technician(Spectrum Contractor), Central Florida Cable Communications(Spectrum ), August 2011-May 2019

Orlando, FL

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly Estimated materials, tools and personnel required for each job from start to finish Field Technician, MONSTERTECH.COM, February 2015-November 2015 Kissimmee, Florida

VIDEO SURVEILLANCE INSTALLATION

CAT 5 AND 6 INSTALLATION AND TERMINATION

HOME THEATER SETUP AND INSTALLATION

Performed system startups, mechanical troubleshooting and corrective action management for any identified issues

Leveraged technical knowledge and equipment operations experience to complete effective repairs

Field Technician, INON CABLE INC (BRIGHTHOUSE NETWORKS CONTRACTORS ), July 2008-August 2011

Kissimmee, FL

Installation and upgrade of existing video service to Digital service installation of cat 5 and cat 6 and termination

coax installation and termination

Completed repairs, performed preventative maintenance and kept records in the quality EDUCATION AND TRAINING

system

Communicated across departments regarding equipment status, issues and resolutions Applied company safety policies consistently when performing daily tasks Technician, Fiber Optics Services, May 2019-Current Tampa, FL

Monitored all parts and devices used on each service call Adjusted production processes to increase productivity Associate of Science

pharmacy Techinician, Kumasi Polytechnic, Kumasi 1999 National Cable Television Institute (NCTI), 2009

IQ IP VOICE TEST

IQ HSD INSTALLATION TEST

IQ QUICK START INSTALLER TEST

Fiber Optics (certified Fiber Optics Technician ), UCF (division of Continuing Education), Orlando, FL 2019

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