Nhien Vo
Quality Assurance Engineer
*****.**.**@*****.***
OBJECTIVE
Obtain a Quality Assurance engineer position using my knowledge and experience for creating efficient testing process and improving quality of products.
EXPERIENCE
Left Field Labs 11/2020 – Present
QA Engineer Culver City, CA
Responsible for testing the application on Android, tablet and projection.
Test the application and its integration on multiple devices for performance, usability, and integrity.
Create detailed, and comprehensive test plans and test cases via TestRails.
Maintain test plans and ensure they are kept up to date as features and interaction evolve through the project lifecycle.
Identify, record, track, and thoroughly document bugs.
Collaborate with the dev team and producers to help drive bug prioritization and provide specific conditions for reproducibility.
Provide clear and detailed reports of the result of all testing.
Bird Ride Inc 8/2018 – 4/2020
QA Engineer Santa Monica, CA
Responsible for testing API and Bird applications (IOS and Android) for multiple projects and mission teams.
Executed backend testing API by utilizing Postman daily.
Executed API web automation for signing off and releasing daily.
Performed mobile testing for IOS and Android bird applications for weekly release.
Collaborated with developers and product managers to provide smooth QA across multiple projects and mission teams.
Provided recommendations to developers on implementing more user-friendly features.
Collaborate with an offshore team for daily and regression testing.
Troubleshoot the production issues and collaborate with the dev team to resolve it.
Utilized Jira to track and verify story, task, and bug tickets.
Meet daily for backend release and weekly for client release.
Wrote test plans, test cases and documented new features per mission teams using TestRail and Confluence
J.D Power 8/2014- 8/2018
QA Analyst Westlake Village, CA
Collaborated with the team and performed testing across multiple platforms (web and mobile)
Analyzed business requirements to write test plans, test scenarios and test cases.
Performed functional test, usability test, performance test, automation test for Web application across multiple browsers (Chrome, Firefox, IE, Safari).
Performed application testing for Mobile application.
Reported bugs, defects, issues and verified fixes using Agile process tools.
Collaborated with all teams within the agile environment to complete variety user stories.
Executed smoke test and regression test on every quarter release.
Developed test summary report for upper management.
SKILLS
Core Competencies
Agile software: JIRA, Rally, Version 1
Test Process Tools: Postman, Jenkin, AWS, Mode, Braze, Selenium.
REST API
TestFlight – IOS, Firebase, Hockey – IOS, Android
Operating System: Window 2000/XP/Vista/7, Mac OS.
Database: SQL server, My SQL.
Testcase and Documentation: TestRail, Confluence, Notion.
SD Methodologies: Agile Scrum.
Other Skills
Bilanguage: English and Vietnamese
Time management in a fast-paced environment
Analytical and problem-solving skill
Ability to work on a team
EDUCATION
California State University, Northridge
Bachelor of Science (BS)- Business 2011-2014