Kristy Karishma Shankar

Hayward, CA., 510-***-****, adjmv8@r.postjobfree.com

Objective: To work in an organization where harmony between professional and personal goals is key to shared success and where I can enhance my technical, professional, and interpersonal expertise. Work experience:

AppleOne-Ravago Chemical North America -Customer Service Representative [May 2019 till date] Assist with answering incoming calls, receive and process customer orders, processing sample request, sending customers requested documents and assist with monthly sales variances.

Robert half International -Employment Agency in San Francisco, CA- Front Desk (Guest Service) [April 25th to April 30th ] Placed within a position at Salesforce San Francisco, CA as Front desk (Guest Services). Duties consist of greeting customer, preparing temp badges and visitors badges, answering calls, opening and closing office. Horizon Personnel Services – Employment Agency in Hayward, CA –Shipping Clerk [January 2019 to April 5th 2019] Placed within a position at DCL Logistics in Fremont, CA as an International Shipping Clerk. Duties consist of shipping international and local products, air-group pallet shipping, preparing bill of landing, scale testing, and day end closing. Ashabhai Company Limited – Invoicing Clerk & Customer Service Representative [October 2016 – October 2017],

[November 2010 – April 2013]

Answer customer telephone calls regarding existing accounts, promptly responded to general inquiries from members, staff, and clients through telephone, mail, email and fax. Responsible for checking each invoice for accuracy and maintaining invoicing log. Worked closely with warehouse staff to make sure that orders were shipped on time and accurately. Carpenters Hardware Limited – Data Entry Clerk [April 2013 – October 2016] Manage data entry and customer support functions, Input hand written cash, credit sales and hand payments into the system, providing assistance to the inventory department when required and compiling adequate documentation. Oversee receptionist area when required including greeting visitors and responding to telephone and in person requests for information. Consort Shipping Lime Limited – Accounts Receivable Department [November 2009 – July 2010] Assisted in making collections from various clients, assisted in managing aging report and developing monthly aging report for accounts receivables. Track all money received and prepare bank deposits. Department Golden Manufacturers Limited – Administrative Assistant Export [July 2009 – October 2009] Preparing export freight reports, packing lists, re-entry and preparing schedules. Date entry of Bill of Lading, Manual Bill and LPO, handle daily office administrative duties.

Educational background:

2008 – 2009 Tertiary Education - Diploma in Business Customs, Fiji Institute of Technology 2004 – 2007 Secondary Education, DAV College

1996 – 2003 Primary Education, Mahatma Gandhi Memorial Primary School Key skills:

Time management skills: Have completed reports and other special tasks in a timely manner, both individually and as a team, for submission to coordinators and supervisors at university level and at work. Effective ability for self-management, to prioritize workload in order to meet study, family, work and other commitments.

Communication skills: Good written and verbal skills-demonstrated through writing audit reports, assignments and doing presentations. Good listener and willing to work with new ideas, concepts and individuals to develop a high standard of result. Ability to build strong relationships with individuals.

Computing skills: Proficient in MS office [Excel, Access, Word, PowerPoint] Ability to work in teams: Frequently delivered oral presentations for group projects and assignments at university. Effective team skills fostered through work experience and at university level.

References: Available Upon Request