CURRICULUM VITAE

Qichen Zeng (James)

**** **** **** ***. ****** TX 75252

Phone: 972-***-****

Email: adjmrg@r.postjobfree.com

Permanent Resident (Green Card Holder)

I am a trained data scientist with machine learning experiences. My passions are data science and RPA and machine learning. I believe they will benefit any company in any circumstance. Here is the list of my skills and experiences. Data Scientist Certificates (From Johns Hopkins University)

• R Programming

• The Data Scientist’s Toolbox

• Exploratory Data Analysis

• Getting and Cleaning Data

• Reproducible Research

• Regression Models

• Statistical Inference

• Developing Data Products

• Practical Machine Learning

RPA Training Completion Diplomas (From UiPath Academy RPA Developer Foundation)

• Implementation Methodology Training

• Business Analyst

• RPA Awareness Training

• Level 1 RPA Developer Foundation Training

• Level 2 Orchestrator

• RPA Infrastructure

• Solution Architect

• SAP Automation

•

Automation Anywhere University

• Bot Developer

• RPA Program Manager

• Automation Anywhere Certified Advanced RPA Professional Prep

• Control Room Administrator

• IT infrastructure Administrator

• Solution Architect

Skills and Knowledge

• Excellent experience with large structured and unstructured data, data interpretation and data management, proficient in quantitative and qualitative research techniques

• Excellent experience with statistical research analysis

• Strong ability of problem solving and innovation and the ability to apply the concepts learned in the classroom to complex, real-world problems

• Excellent experience with R, Python, UiPath, Automation Anywhere Workfusion, SAS, Machine Learning, SQL, C++, Tableau, Perl, Servicenow Performance Analytics

• Excellent experience with Data Modeling, Data Mining/Data Warehouse, Microsoft Excel

• Strong verbal and written communication and English language skills

• Self motivated, hardworking, quick learner and excellent team worker Working Experience

AmerisourceBergen Carrollton, TX

Infrastructure Engineer II – Automation and Orchestration (Aug 2019 – Present)

• Create center of excellence for RPA the company.

• Creating bots using Automation Anywhere to actively search for downed services within network and create a ticket.

• Regression testing using AA to verify servicenow update before pushing to production

• Stream line automation within the company.

• Analysis business workflow that needs to be automated to improve work environment.

• Servicenow Performance analytics to transform simple reporting to multiple layers with breakdowns and indicators

• Create servicenow PA indicators, breakdowns, and dashboard widgets for better performance assessment for the company.

• Improving existing reports by using PA indicators to run historical data. Calpion/Plutus Health, Inc., Dallas, TX

RPA developer (Jan 2019 – Aug 2019)

• Create and test a UiPath automation for medical insurance claims for United Healthcare provider.

• Extract data from United Healthcare’s website to be emailed to provider once the claims have been filed.

• Using the agile method to create requirement documentation and flowcharts for weekly sprint goals. • Daily scrum meeting from manager on project progression.

Hallmark Financial Services, Inc., Plano, TX

Jr. Business System Analyst (July 2018-Oct 2018)

• Work with Automation processes using RPA technology. Mainly using UiPath.

• Analyzes, designs, develops, and maintains automated scripts and manual regression test plans for a variety of interfaces.

• Develops automation frameworks consisting of functional libraries while adhering to coding standards.

• Worked on several RPA project using UiPath to automate an insurance policy renewal on every day 60 days based on the business rules.

• I was able to use Uipath to successfully transfer client data from an antique system using screen scrapping to a new system.

• Using Uipath’s Robot to input serval hundreds of insured data into a web application within a few hours that would have otherwise been done by a human resource.

• Successfully setting up the Uipath infrastructure within the company; linking the robots to Orchestrator and successfully using Orchestrator to send out workflow to the robots.

• Schedules and conducts testing, submits testing errors and issues to development for correction, tests corrected code and tracks defects.

• Documents test progress and results. Prepares reports and presents results as needed. Write UiPath flowchart of project in which will become a part of the automation process.

• Prepare test cases based on the business requirements.

• Prepare testing report and manage bugs for the automation system MUSC Health Center-Medical University of South Carolina, Charleston, SC Data Scientist Internship in Department of Business Intelligence (Summer 2016 – January 2018)

• Assist lead data scientist to manage the planning and development of design and procedures for metrics reports

• Developed intricate algorithms based on deep-drive statistical analysis and predictive data modeling that were used to deepen relationships, strengthen longevity and personalize interactions with customers or patients

• Investigate and conducted study on forecasts, demand, and capital for products

• Assist lead data scientist to mentor new data analyst intern

• Successfully interpreted data to draw conclusions for assist managerial action and strategy

• Used statistical techniques for hypothesis testing to validate data and interpretations

• Presented findings and data to team to improve strategies and operations

• Assist lead data scientist to proposed solutions to improve system efficiencies and reduce total expenses

• Utilized R and Machine learning to create model with 90% accuracy

• Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis

• Create and publish tools into R packages for MUSC Health System internal use via Github • Using Python with selenium package to explore automation

• Writing Python scripts to verify with my R analysis results

• Python Fibonacci Sequence

MUSC Health Center-Medical University of South Carolina, Charleston, SC Data analyst Summer Student in Enterprise IT Architecture (Summer 2014 – Summer 2016)

• Assist for data analyst to work with healthcare data, including in creating, manipulating and sourcing healthcare data, profiling and creating logical data, programming and mappings data into complex data models

• Assist for healthcare information exchange initiatives, enterprise data warehousing and systems integration

• Assist for mobile application development, data extraction services

• Architecture with the team to establish the Enterprise Data Warehouse (EDW) to perform Analytics Database Server with Sybase IQ, perform the ETL server with Informatica PowerCenter and relational databases such as Sybase ASE, Oracle, and Microsoft SQL Server, perform the Business Intelligence Server with MicroStrategy Business Intelligence.

• Education

2017 Data Scientist Certificates (Johns Hopkins University) 08/2010 - BS in Statistical sciences (major) and Engineering (minor) Baylor University, Waco, TX 76798

08/2008 - 08/2010 Plano West Senior High School, Plano, TX 75093 08/2006 - 08/2008 Shepton High School, Plano, TX 75075 Courses (From Baylor University)

• Statistics (35credit hours): Statistical Methods I &II (STA 2381, STA4382), Probability and Statistics (STA 3381, STA 4V90), Mathematical Statistics I & II (STA 4385 and STA 4386), Biostatistics (STA 4372) and Capstone Statistics (STA 43C9), Computational Methods in Statistics (STA 4373), statistical Methods (STA 5300), Theory of Statistics I (STA 5351)

• Mathematics (15 credit hours): Calculus I, II & III (MTH 1321, MTH 1322, MTH 2321), Linear Algebra (MTH 2311), Ordinary Differential Equations (MTH 3325).

• Economics (9 credit hours): Principal of Microeconomics (ECO 2306), Principal of Macroeconomics (ECO 2307), Intermediate Microeconomic Analysis (ECO 3306)

• Engineering (24credit hours): Engineering Analysis I & II (EGR 1301 and EGR 1302), Circuits with lab (ELC 2330/2130), Digital Logic Design with lab (ELC 2337/2137), Electronic Design with lab (ELC3314/ 3114), System Modeling and Control (ELC 4335) and Robotics (ELC 4330).

• Computer Science (7 credit hours): Algorithms with lab (CSI 1430), Programming with Engineering application(CSI 1336)

• Others (36 credit hours): Physics I& II (PHY 1420 and PHY 1430), Chemistry I (CHE1301), Biology I & II (Bio 1305, Bio 1306), English writing and British Literature (ENG 1302, ENG 2301), Psychology (PSY 1305), Political Science(PSC 2302), Foreign Language -Chinese I &II (CHI 2310 and CHI 2320). References

Per request for Data science and/or RPA

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