Service Representative Customer
Resume:
MACKENZIE MULLIGAN
********@***.***
**** ******** ******, *** *****, CA 92120
https://www.linkedin.com/in/mmullig4
OBJECTIVES
I am preparing to graduate from Arizona State University Bachelors Program with a degree in Communications in June 2022 to then pursue my Masters in Business. While studying at ASU I have had the opportunity to learn a number of valuable skills such as critical thinking, quantitative and qualitative research, and the ability to interact effectively with groups of people from diverse backgrounds that will undoubtedly contribute to my success in this role.
EDUCATION
Arizona State University
2023 Masters of Arts in Business
Arizona State University
2022 Bachelors of Arts in Communications
Grossmont Community College
2019 Associate of Arts in Psychology
Charter School of San Diego
2013 High School Diploma
EXPERIENCE
Raytheon Aerospace Chula Vista, CA
Administration Aug 2015 – Present
Heavy data entry, scanning parts and pieces into the system
Drafting emails and memos
Scanning, faxing, filing
Import and export to various countries
Informs customers of order status and process
Contacting buyers
Order entry and maintain P.O.
Process and coordinate Return Material Authorization
Surplus experience
SAP experience
WSJ Wine Miramar, CA
Customer Service Representative June 2014 – July 2015
Help customers with complaints and questions
Answer inbound calls from customers
Give customers information about products and services
Assist customers with their online account
Take orders
Process returns/refunds
Sheikh Shoes El Cajon, CA
Sales Associate October 2013 – June 2014
Greeting customers
Stocking shelves
Maintaining the stores cleanness
Assist customers as needed
Process returns/refunds
Cashier
SKILLS
Research
Critical thinking
Data entry
Customer Service
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Teamwork
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