Customer Care Manager
Resume:
JOY AJOYE
PROFESSIONAL SUMMARY
To work in an organization where my skills, talents and training can be employed as a team player in bringing about development in the organization, this enhancing my career. SKILLS
Behavioural Management Techniques
Flexible and adaptable
WORK HISTORY
Seamfix Nigeria limited, Ibadan Branch, Secretariat Agodi, Ibadan Identity Management Company
Data Entry Officer (Contract Staff): 01/2020 to 06/2020 Responsibilities
Collection of Staff biometrics
Creating Data file for staff
Home Grown (National School Feeding Program) Ministry of Education – Ibadan, Oyo State Secretary to Program Manager: 02/2018 to 12/ 2019
Creating a file for employment details of the school food vendors.
Arranging forms in alphabetical order across the 33 Local Government in Ibadan.
Passing relevant information to the food vendor from the office and
Accepting and attending to the food vendor’s complaints Ministry of Women Affair, Poverty Alleviation, Social Welfare and Community Development. Npower Call Centre: 05/ 2017 to 01/ 2018
Attending to backlogs issue of non-payment Npower stipends to the Npower beneficiaries
Issuing of maternity leave to pregnant Npower beneficiaries across the 33 Local Government in Oyo State
Ibadan Urban Flooding
Research Assistance: 01/2016- 03/2016
No 7 Balogun Okose,Ojoo-Moniya Express Way, Ibadan Ibadan
070******** **********@*****.***
Joint Komputer Kompany Ltd. (MTN Agent)
Customer Care Agent: 01/2014 to 04/2014
Calling customers to validate their information
Updating the missing information on their data
Listening to their complains and enquiries
EDUCATION AND QUALIFICATION
National Teachers Institute, Kadunna
o Post Graduate Diploma in Education 2017
Univerisity of Benin, Edo State
o B.A International Studies and Diplomacy 2007-2011 Right Foundation Academy, Ondo State
General Certificate Education (GCE) 1999-2004
REFEEREES
MR. M. ORESO
Lecturer
Department of History and International Studies
University of Benin
Edo State
PROFESSOR ROTIMI ODERINDE
Department of Chemistry
University of Ibadan
Oyo State
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