Passenger Service agent
Resume:
Yashmitha Sewsunker
Career Objective
I am a young, vibrant and energetic woman who is rooted in a culture that forges values at a young age. This has driven me to always hold the needs of others in high regard. I intend to use the skills and knowledge gained through my training to provide a customer oriented service. My vision is always to enhance and improve the space I find myself in, adding value to the Travel and Tourism industry.
Personal Details
Date of Birth:
03 May 2000
Nationality:
South African
Email:
**************@*****.***
Contact no:
Address:
Unit 32 Kirstenbosch 7th Road,
Halfway Gardens, Midrand
Work Experience
Sharjah International Airport - Internship
Sharjah, United Arab Emirates October 2020 - December 2020
Student Trainee
-90 Hours Completed.
-Guided passengers through the landside of the airport.
-Registered passengers online.
-Worked Flexible hours and Weekends
Blue Ocean Academy - Internship
Dubai, United Arab Emirates September 2020 - November 2020
Sales Consultant for the SHRM conference
-Cold Calling Customers suitable for this conference.
-Registered clients for the SHRM Conference
Academic History
Blue Ocean Academy
Dubai, United Arab Emirates 2020
IATA - Airport Operations ( September 2020)
IATA - Cabin Crew (July 2020)
IATA - Diploma in Travel and Tourism ( June 2020 )
IATA - Passenger Ground Service (May 2020)
Certified Airport Adminstrator (May 2020)
Midrand High School
Gauteng, South Africa 2015 - 2019
- 12th - Completed
Skills
- Communication ( Fluent in English )
- Energetic and Enthusiastic
- Computer literate
- Organization
- Critical thinking
- Adaptability
- Patient and Resilient
- Customer Service
- Teamwork
- Responsibility
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