Professional Summary

Skills

Work History

SHANNON SAMUEL SR

** ******* ** *********, ** 21901 443-***-**** adjmak@r.postjobfree.com Talented Hardworker with over 17 years of successful experience in closing criminal cases and prolblem solving business cases. Recognized consistently for performance excellence and contributions to success in investigation industry. Strengths in thinking out the box and plans to get task completed backed by training in schools and guidelines licensed by the Maryland and Delaware State Police

Private long hours of surveillance

Skiptracing

Apprehension

Background checks

Fugitive location

Community outreach

Application support

Report writing and analysis

Insurance claims cases

Fraudulent activities investigations

Interviews and interrogations

Problem analysis and resolution

Observant

Maryland Licensed Private Investigator 11/2019 to Current Triune Investigations – Bowie, MD

Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations

Substantiated validity and admissibility of evidence and preserved data integrity for court hearings

Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented all investigative findings Armed Security Officer 06/2018 to Current

Allied Universal Security Services – Perryman, MD

Responded quickly to incidents and assessed active situations for security concerns Supported criminal investigations by collaborating fully with local law enforcement representatives

Performed timely patrols of building areas, parking lots and facility grounds Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation

Logged vehicles entering and leaving premises

Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals Wrote many reports detailing visitors, incidents and resolutions Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas

Checked personnel ID badges and issued temporary credentials to visitors Checked identification of all persons entering and exiting facility Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises

Employed effective time management when dealing with coordination and accountability around personnel and security assets

Maintained composure and professionalism while screening visitors during high volume periods Maintained open communication with security team members and building supervisors via radios, telephones, digital means and [Software]

Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere

Secured premises and personnel by patrolling property and monitoring surveillance equipment, including [Type] cameras

Inspected and adjusted security systems, equipment and machinery to gain better overall coverage of parking lots and interior and exterior of buildings Updated shift logs and produced daily reports outlining security activities and specific incidents Analyzed and produced course-of-action reports and escalated issues to management when necessary

Bail Enforcement Agent 04/2007 to Current

Step By Step Bailbonds, Accredited- Financial – Elkton, MD Located, apprehended and returned suspects to court or jail after missed court appearances Processed payments from defendants to secure bonds Assessed defendants' background and financial ability to repay bail bonds Attended court to confirm attendance of each defendant at scheduled times Filed paperwork and paid bonds to court, providing prompt jail release for defendants Collaborated with admissions department to facilitate application verification and completion Reviewed files to ensure compliance with federal guidelines Maintained friendly and professional customer interactions Trained and directed 36 new hires during department orientations Traveled to courthouses and jails for bond posting Signed release papers for inmate-out processing and transported released inmates from jail to Education

company office

Tracked and apprehended close to 2600 bail skippers in my career Generated and filed monthly reports and updated and edited office logs and ledgers Loss Prevention Investigator 02/2005 to 06/2009

Walmart /kmart – Elkton, MD

Performed security walks around facility to ensure employee and customer safety Analyzed POS data to ensure employee compliance with procedures and investigate suspicious activity

Audited 8 stores on weekly basis to identify deficiencies and identified potential causes Streamlined shrink management program and trained Loss Prevention Officers Interviewed employees and suspects and drafted reports to assist law enforcement Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs

Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise

Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings

Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork

Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, de-escalating when possible and directing shoppers to safety Headed safety and loss prevention programs by guiding staff Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel

Collaborated with law enforcement in investigating and solving theft and fraud cases Monitored paperwork procedures to prevent error-related losses Performed thorough cash audits and deposit investigations Supervised surveillance, detection and criminal processing related to theft and criminal cases Property And Casualty Insurance License 06/2008

Kaplan University - Baltimore, MD

Received Property and casualty License

Continuing education insurance fraud investigations License Private Investigator Training 11/2019

Accomplishments

Affiliations

Certifications

Train To Aim School of Investigations - Bowie, MD

Professional development completed in laws of State investigation Awarded Completion Certificate

Received Maryland State Private Investigator License Coursework in laws, skiptracing and Court proceedings Member of Train to Aim and Triune investigations

Bail Enforcement Officer-Delaware State Police 03/2010 Delaware Technical And Community College - Owens - Georgetown, DE Continuing education in Delaware bail enforcement

Member of Agents of Delaware

Received Bail enforcement license by Delaware state police badge#443 Delaware Licensed Private Investigator 04/2012

Delaware Technical Community College - Dover, DE

Majored study in investigations

Awarded Certificate of Completion

Professional development completed on laws Private investigation Coursework in skip tracing.court proceedings

Received Private Investigation License STATE of Delaware Made front page of my county newspaper on my investigations of Capturing fugitives and held education seminars at the cecil college and convention halls. Member of Professional bail agent of U.S lasvegas NV Bail bond licensed -- State of Maryland

Property and casualty insurance license - State of Maryland Concealed weapon to carry- Maryland state police

Concealed weapon to carry- Delaware Stat Police

Concealed weapon to carry- Florida State Police

Concealed weapon to carry - Pennsylvania State Police Licensed Private investigator- Maryland State Police License Private Investigator- Delaware State Police Bail enforcement Officer - Delaware State Police

License Armed Guard - Maryland State Police

Additional Information

License Security Guard - Delaware State Police

Certified Loss Prevention officer - State of Maryland Im dedicated in my craft and i became a successful investigator because i never gave up also had the honor to work along with 100s of law enforcement agencies across the country to complete every one of my task's.I take care of a family of 6 and for 15 years i was an independent contractor as a investigator, if i did not close the case load.. i didn't get paid so i know where my gift is if i was never on salary or hourly for that long period of time . I put my all in my work and i enjoy my craft and my main goal is to be the best for you as a company.

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