Customer Care Front Office
Resume:
PERSONAL INFORMATION
Name : Bibiana Mulei
Nationality : Kenyan
Language : English /Swahili
Religion : Catholic
Tel : 070*-***-*** /074*-***-***.
Email : *******@*****.***
KEY SKILLS
Attention to detail.
Knowledge of computer software, such as Excel, Accounting software {Quick Books }, Ms word e.t.c.
Strong written and verbal communication skills.
Fast typing.
Accurate data entry.
Ability to work independently.
Editing skills.
Discretion with confidential data.
CAREER OBJECTIVE
Seeking a data entry position where my fast and accurate typing skills together with solid database management knowledge will contribute to the company's success. Recommended for an outstanding approach to customer service and excellent written and verbal communication skills.
EDUCATION BACKGROUND
Year Institution Qualification
2007 -2008 Wote T .T.I Certificate in Front office
Management.
Units Covered
Quick Books
Accounts
Office Organization
Book keeping
2006 Wantech College Diploma in IT
Units Covered
Computer Literacy & Computer System.
Word Processing { MS Word}
Spread Sheet {MS Excel}
Database {MS Access}
Graphic presentation {Ms- power point}
Desktop Publish {Adobe –Page Maker}
Communication {Internet & Email}
1999 – 2002 Masinga Girls School K.C.S.E Certificate
1991 – 1998 Kituneni Primary School K.C.P.E Certificate
WORK EXPERIENCE
2019 August – to Date : Ostrich Scales Ltd
Position
Accounts & Administration
2015 - May 2018 : Enet Online Solutions Ltd
Responsibilities
Accounts Clerk
Senior Marketer
Office Administrator
2007 – 2014 : Horizon Communications Limited
Position
Senior Customer care representative.
Responsibilities
Data clerk
Office finance
Quality Service
Clients reception
Correspondence management, filling and dispatch
Supervision over a staff of 5 people
Supplies coordination.
Hobbies
Typing
Athletics
Watching movies
Referees
John Wenzi
NetCore Engineering
Tel: 072*-***-***.
Diana Kimetto
Mwalimu Sacco
Tel: 072*-***-***.
Jane Musyoki Nga’ng’a
Tel: 070*-***-***
Contact this candidate