Objective: I look forward to work in a creative, innovative and challenging environment which will enhance my career and satisfies organizational goals and objectives.

Present Employer- 24x7 ESI.Inc (Mar 2020- Present)

Former Employer- 1) Capgemini pvt Ltd. (Oct 2019- Jan 2020)

2) Accenture Solutions Private Ltd. (March 2011- Oct 2019)

Designation – Senior Consultant - C1

Experience – 10+ years of experience

Professional Summary

Result focused & customer-oriented QA lead with professional expertise in designing test strategy, test plan, estimation, leading testing efforts for large/complex projects.

Over 9 years of IT experience with more than 5+ years of experience in P&C Insurance domain, specializing in liability & property policy life cycle validations. I have worked extensively for Policy validations for Primary Casualty, Property & Cyber, Media & Worker’s Comp LOBs also worked for testing Claims module extensively & Billing module for Duck Creek.

Strong understanding of QA principles, QA process, Use cases, & software development life cycle- Agile and Waterfall.

Proven ability to lead complex testing projects from initial conceptualization through implementation in global delivery model with testing team based both onshore and offshore.

Established risk-based testing & defect management process for offshore test team.

Extensive work experience in functional testing (web, windows applications), black box testing, smoke testing, regression testing.

Excellent analytical, communication and interpersonal skills. Proficient in technical writing and presentations and a good team player.

API testing with SoapUI.

Worked with Onsite team to support requirement gathering process and interacted with client to explain system functionalities.

Worked with client to gather Change in Requirements.

Documented SRDs to be shared with client.

Developed user stories to enable better understanding of requirements.

Actively involved in PAS Billing Integration activities

Worked with Interface team and RDB team to deliver end to end solution.

Worked with Outputs team, preparing specifications and getting outputs delivered as required.

Involved in planning activities to achieve efficient and timely delivery.

Certifications:

Tosca test suite certification-

Test Design Specialist

Test Design Specialist Level1

Automation Specialist 1

Automation Specialist 2

Achievements:

Awarded ‘Accenture Celebrates Excellence’ ACE Award in 2015

Awarded ‘Star Performer of the Year” Award in 2019

Project Details:

1.Company- 24x7 ESI

Client: ProSight US

Environment- Duck Creek application, Jira

Testing Tools- Jira, excel based premium calculator Rater.

Responsibilities:

As a QA Specialist I am responsible for ensuring the quality of system configurations against client requirements by evaluating system behavior, running tests cases, and conducting quality management reviews.

Analyzed new requirements and uses cases to develop test approach and deliverables (test approach & architecture, scenarios, test conditions, test cases, test data, and expected results)

6+ years of experience in the PC insurance with very good understanding of underwriting, rating, insurance rules, forms, claims, billing preferred.

Collaborated and partnered with vendors, contributing to a blended / unified team between internal development resources and external vendor resources.

Developed updated and maintained testing standards and procedures.

Developed test coverage approach and maintained test plan in test management tool.

Reported test-planning and test-execution progress, defect tracking, sprint and release level quality and risk status.

I lead the release management and quality process to validate that solutions meet business requirements.

Conducted root cause analysis, triages, and validates fixes.

Liaised between technical and non-technical resource team members to answer day to day business questions either directly or indirectly as supported by the Business Leads and SMEs

Integration, Functional, Sanity & Regression Testing

Actively Involved in providing UAT Support to the Client.

Sitting with Audit team for resolving their queries regarding projects

2.Company- Capgemini

Client- Chubb US

Environment- Duck Creek application, Jira

Testing Tools- HP ALM, Jira, excel based premium calculator Rater.

Role: Working as a Test lead i.e. assignment of the work within a team, preparing and sending status report to onshore manager and discussion of issues on daily call, Team monitoring, Timesheet review, leave approvals of test team members comes under my responsibilities.

Additionally, if required I test the Product BOP (Business Owners policy), MPL (Miscellaneous and Technology Professional Liability), Umbrella, Liquor Liability on SIT. In which I test product by making Quote, policy, Forms, Rating Worksheet, Quote Proposal. On that policy we do the transactions like endorsement, cancellation, renewal etc.

Responsibilities:

Managing and leading QA team of 10 members, delivering projects in monthly release cycle.

Main tasks include requirement analysis, test strategizing, test cycle planning, estimation, test plan review & test execution review.

Analyzed the business requirement document and system specifications and identified the test requirements.

Creating Test Requirements Specification documents, Test plan and Test Result documentation.

Have experience in testing rating premium calculations, forms testing & UI validations for GL, Cyber & property LOBs.

Test Case Execution, Test Review

Defect discussion, Reporting & Tracking in JIRA.

Preparation of defect sheet.

Tracking the Resolution of defects

3.Company- Accenture

Industry – P&C Insurance Industry

Client – Axis Capital US

Environment – Duck Creek based application, MS TFS.

Testing based tools- TFS, SoapUi, excel based premium calculations Rater.

Responsibilities:

Managing and leading QA team of 8 members, delivering projects in monthly release cycle.

Main tasks include requirement analysis, test strategizing, test cycle planning, estimation, test plan review & test execution review.

Analyzed the business requirement document and system specifications and identified the test requirements.

Creating Test Requirements Specification documents, Test plan and Test Result documentation.

Have experience in testing rating premium calculations, forms testing & UI validations for GL & property LOBs.

Worked for all 3 modules of the Duck Creek- Policy, Claims & Vanilla functionality of Billing module.

Developing & maintaining excel based raters for test data used for validation of premium calculations against 100+ premium impacting factors.

Involved in SDLC, Agile Process, Business Process Design, and Implementation.

Wrote and executed the test cases manually and automated Functional, Integration, regression, positive, negative and UAT testing.

Performing Regression test using automated testing tool Tosca.

Installed the Automation tools and managing the complete process.

Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using Team Foundation Centre.

Monitoring test progress throughout the project release cycle, providing test results and detailed status reports.

API testing with use of SoapUI.

Company- Accenture

Project Name: Paragon

Industry: Health Industry

Client: Paragon US

Roles & Responsibility:

Leading team of 7 members.

Analyzed the Business Requirements Document and system specifications and identified the test requirements.

Participated in design review meetings to understand technical and functional systems overview.

Creating Test Requirements Specification documents, Test plan and Test Result documentation.

Involved in developing and implementation of the Test plan, Test cases.

Involved in SDLC, Business Process Design and Implementation.

Wrote and executed the test cases manually and automated.

Performed Functional, Integration, UI, regression, positive, negative and UAT testing.

Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution.

Involved in code reviews and white box testing.

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