Marjon (Mario) Xhako

* ******** ******, #***, ********, NY, 11217 917-***-**** adjlx7@r.postjobfree.com

PROFILE

Experienced Resident Manager/ Superintendent with the following certifications, skills, and expertise:

• Electrical • Plumbing • Mechanical • General Carpentry • Painting • Safety & Building Inspections

• Vendor Management • Reliable • Strong Work Ethic • Problem Solving • Detail Oriented • Integrity

• Excellent Interpersonal skills

Education

Hotels and Tourism Management – Athens, Greece

• Multilingual: English, Albanian, and Greek

Certifications

• Z-50 Fire Safety Director • S-95 Fire Alarm System •S-13 City Wide Standpipe System

• S-12 City Wide Sprinkler System • P-99 Con Low PSI Oil Burn (Boiler) • F-60 Fire Guard for Torch Operations & Construction Site • Renovator per 40 CFR Part 745.225 (Lead Paint)

EXPERIENCE

Greystar, Brooklyn, NY (Same Building/New Management) 2020 –Present

Slate Property Group, Brooklyn, NY 2018 – 2020

Resident Manager/Superintendent (Live In)

Responsible for the everyday operation of a high end mixed-use 184 unit building.

Manage a staff of 9 (32 BJ Union members), including doormen, porters and handyman.

Ensure optimal functioning of the building systems such as electrical, plumbing, heating, mechanical, PTAC units, generator, and elevators.

Regularly inspect HVAC, fire alarm system, standpipe and sprinkler system, to assure proper functioning.

Respond to all tenants’ requests received via Building Link, Rent Cafe, text, phone calls or emails, and ensure all work orders are completed in timely manner.

Plan and supervise all move in/move outs.

In charge of inspection and turnover of vacant apartments.

Make sure all building policies and safety rules are followed by all staff and tenants.

Proactively manage contractors, vendors, and suppliers, ensuring quality work.

Ensure service contractors visited the building on a monthly basis for appropriate maintenance such as pest control, elevators, sprinkler system, etc.

Provide weekly reports of completed and pending projects for management

Train, supervise, and motivate employees and prepare their timesheet on a weekly basis.

Manage building yearly budget.

Report to management on all ongoing building matters frequently.

Respond to emergencies on a 24 hour basis.

Klein Properties Management LLC, Riverdale, NY 2015 - 2018

Resident Manager/Superintendent (Live In)

Responsible for the everyday operation of a luxury 76 unit residential building.

Managed a staff of 6 people including front desk and porter.

Oversaw the cleaning and maintenance of the property.

Performed duties such as electrical, plumbing, mechanical, and general carpentry work.

Regularly inspected HVAC, fire alarm, and sprinkler systems to assure proper functioning.

Responded to all tenants’ requests received via Building Link and completed work orders in timely manner.

Responsible for inspection and turnover of vacant apartments.

Proactively managed contractors, vendors, and suppliers, ensuring quality work.

Ensured service contractors visited the building on a monthly basis for appropriate maintenance such as pest control, elevators, sprinkler system, etc.

Responded to emergencies on a 24 hour basis.

Marjon (Mario) Xhako

1 Flatbush Avenue, #705, Brooklyn, NY, 11217 917-***-**** adjlx7@r.postjobfree.com

Akam Associates Inc., New York, NY 2011 - 2015

Building Superintendent (Live Out)

Managed a staff of 4 to maintain 9 floors of a 140,000 square feet commercial building.

Conducted inspections and complied with Department of Buildings and Fire Department code requirements.

Proactively managed contractors, vendors, and suppliers, ensuring quality work within budget.

Consistently met the needs of tenants by being responsive, timely, available and communicating often.

Provided ongoing building inspections to prevent issues and resolved problems as necessary.

Oversaw or directly performed duties such as electrical, plumbing, mechanical, and general carpentry work.

Regularly inspected boilers, sprinkler, and standpipe systems to assure proper functioning.

Ensured service contractors visit the building on a monthly basis for appropriate maintenance such as pest control, elevators, boilers, etc.

Trained and supervised employees and prepared their payroll on a weekly basis.

Coordinated and oversaw projects with contractors to meet building requirements within time and budget.

Responded to emergencies on a 24 hour basis.

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