Post Job Free

Resume

Sign in

Sales Customer

Location:
Stoneham, MA
Posted:
January 21, 2021

Contact this candidate

Resume:

NITIN S. BOHRA

Email: adjlvr@r.postjobfree.com Mobile: 617-***-**** Medford, MA 02155 Available Jan-April 2021

SUMMARY

Nitin is a dynamic individual looking to apply his knowledge in the technology sector. He is proficient in SQL, ETL process and designing analytical dashboards. He is eager to contribute his skillset and expand industry knowledge.

EDUCATION

Wentworth Institute of Technology, Boston, MA

Bachelor of Science in Computer Engineering Expected August 2023

SKILLS

Languages: C, C++, Java, Python, SQL, HTML5, CSS,

BI Tools: Power BI, Tableau

Databases: MySQL, MS SQL Server, MS Access

Others: MS Excel, SharePoint, Teams, Agile Methodologies, ALM Octane, JIRA, HP ALM

SELECTED COURSEWORK

•Discrete Mathematics •Object Oriented Programming •Engineering Calculus

•Microcontrollers using C Program •Digital Logic •Computer Architecture •Network Theory •Database Design and Reporting •Differential Equations

EXPERIENCE

Customer Support Professional, Indigo Airlines, Delhi, IN June 2014 – May 2015

•Processed customer transactions and worked with the dispute team to issue refunds, credits, and other service options

•Provided support and resolved customer issues to improve the overall customer experience

•Triaged and managed customer issues that required escalation and routed it accordingly based on priority and severity

Trainee Seaman, ARI Institute, Chennai, IN September 2012 – May 2014

•Trained on ship navigation while ensuring safety protocols are followed by keeping track and analyzing information such as water-depth, radar readings and night signaling light procedures.

•Assisted with the loading and unloading process to maintain the buoyancy of ship and ensured all rules and regulations were complied with.

PROJECTS

Database Design and Reporting, Landry Hotel July 2015– April 2016

•Designed and set up a database in MS- SQL server for a hotel to store customer and reservation information

•Collected requirements for reporting and created SQL queries to extract and report on key metrics

•Designed test plans to test the database, reports, and data feeds to identify and resolve early defects

Sensor Driven Autonomous Vehicles, WIT August 2020 – November 2020

•Developed a program in the Arduino IDE to store the core driving instructions for an autonomous vehicle

•Utilized a Sumobot sensor to process and remit driving conditions and inputs to the core program for response to enable the movements of the autonomous vehicle

Business Intelligence using Power BI, M’s Clothing Retail May 2017 – February 2018

•Developed reports in PowerBI to calculate and compare retail sales per month and year-over-year analysis per region

•Created calculated fields to provide analytics for sales growth by item type and region and sales co-relation with state population growth

•Designed dashboards to visualize catalog requests per region to provide insights to regions with higher potential sales.

ADDITIONAL INFORMATION

Languages: English, Nepali, Hindi

Interests: Soccer, basketball, hiking and drinking tea



Contact this candidate