Manager Scrum

Name: Myadam Rao

Email: ******.*****@*****.***

PH: 781-***-****

Product Owner/Project Manager

PROFESSIONAL SUMMARY

8+ years in the information technology industry, have wide range of experience in Project Management, Release Management, Scrum Master, Service Transition, Continual Service Improvement on high-visibility projects in banking and Health Services domains and is seasoned in analyzing, documenting, modifying, changing, sizing and implementing business technology solutions.

Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

SSM, CSM, SAFE SA Certified professional Organized and facilitated PI Planning, sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, RTE for Portfolio RT's

Extensive experience in support Operations management at Global Shared Service Model - coordinating, implementing, managing, measuring and improving the IT Support. Have designed and executed continuous improvement support processes for high productivity of Global IT Support projects in engagement of large magnitude.

An expert in Incident, Change, Release Management and also experienced in setting KPIs, CSI plans, root cause analysis, quality audits, SLAs and reporting adhering to the service delivery standards. Well versed with the formal ITIL methodology, SharePoint, Communications Management, Risk Management.

Managing new Requirements /changes and stakeholders (Business, technology and Architects) and planning corresponding releases for the requirement.

Extensive experience in migrating traditional waterfall projects into Agile by mentoring/coaching team as product owner.

Managed large software enterprise projects in iOS, Android, Java, C#, C++

Led initiative to introduce Scrum to corporate IT with over 40 members and provided coaching

Worked with geo-distributed and cross-functional development teams

Improved team productivity through relationship building, persuasive communication and problem solving

Maintained focus on delivering innovative solutions using data-driven and metrics-based analytical techniques

Implemented Agile techniques such as User Stories, Refinement, TDD, Pairing, CI/CD, Refactoring, Automation

Administered Agile tools including JIRA, Confluence, Rally, TM4J

PROFESSIONAL EXPERIENCE

Product Owner/Project Manager

Chewy Dania Beach – FL August 2019 to Present

Responsibilities:

As Product Owner coordinating with Scrum Master and conducting agile ceremonies including Sprint planning, Retrospective, Backlog refinement session, Daily Stand-up and Business Demos and managing team dashboard in Rally & TFS scrum board.

Supporting and educating agile team, especially with respect to grooming and maintaining the product backlog.

Acquiring product knowledge from business stakeholders and product manager and converting into Epics, Features based on customer experience.

Working closely with UI/UX Designer based on product requirements and minimizing the User acceptance test issues before handover to development team

Writing Epic, Feature and Story level description and acceptance criteria for the development team and help them to understand better during scrum cadence

Helping team by joining daily scrum calls and answer their product questions and remove any blockers

Conducting daily stand-up calls and managing team progress along with scrum Master in Rally Dashboard.

Managing Framework team which perform all digital enhancement as in-house projects.

Supporting and educating the development team, especially with respect to grooming and maintaining the product backlog

Provide guidelines to team as agile coach helping them to achieve their goals.

Coordinating with external teams to make sure delivery scope not overlapped and aligned perfect to reduce the dependency.

Conducting backlog refinement sessions and helping team to build enough product backlog and get status on dependency delivery for upcoming sprint.

Creating Agile Metrics includes Portfolio feature status, Feature Burnup, Resource utilization, Team Velocity and Burn down chart to present in management meeting.

Coordinating the framework and other delivery team to make sure delivery scope not overlapped and aligned perfect to reduce the dependency.

Successfully delivered Digital Experience Coverages & Benefits, Cactus, Pharmacy projects for My Cigna Mobile application

Coordinating with business and release management and help running BAT during Prod release checkout

Coordinating with RTE and help to run PI planning ceremony with all agile development team and business.

Product Manager

Thomson Reuters Eagan, MN March 2018 to July 2019

Responsibilities:

Responsible for defining the strategy and direction for the Cashpro On Line Mobile App along with providing guidance on additive bank portals.

Create content (e.g. datasheets, videos), conduct webinars, and contribute to blogs that articulate the value of business Umbrella and help generate demand.

Ensure cross-functional dependencies - including business, compliance & risk, legal, credit, technology, etc. as well as Commercial partners - are identified, tracked, and addressed.

Provide subject matter expertise support to assist with planning and execution of several strategic growth initiatives that include end to end execution of Cashpro infrastructure and bank services in new markets.

Work with the UX on the design, creating mockups.

Keep the stakeholders informed on current and emerging UX/UI trends.

Collaborate with UI/UX team, product scrum team, and product leaders to establish timeline, workflows and goals.

Completed major new product release of rebranding of the Digital channel UI while completing development work within projected budget on time.

Evaluating business processes.

Responsible for developing business and functional requirements, funding requests, market research, vendor reviews and product marketing and roll out.

Work with cross functional team including digital channel, information technology, marketing, sales, implementations and client support along with third party vendors to successfully complete development testing and roll out of new or additive services.

Maintained MBIs (Epics) with in Rally to reflect the high-level description and relatively prioritizing of features.

Product Owner

Granteq LLC – Dubai August 2014 to November 2017

Responsibilities:

Led requirements gathering sessions with business partners. Work with cross-functional teams to identify key business and regulatory requirements that address fulfillment, client service needs and overall customer satisfaction.

Lowered the claim denial rate from 42.34% to 1.84%, while raising our paid amount by 616.91% in two years.

Improve metadata management tool and provide improvement recommendation on metadata management practice to the team

Improve Processes of data collection, HL7 data parsing.

Educated the teams on the importance of data dictionary and data governance.

Work with the product owners to review issues in the sprint and address either during the product owner meeting or bring up to leadership at the Scrum of Scrum meeting.

Comprehensive bug and backlog tracking system in Jira.

One year of Data Preparation experience with Alteryx

Removed impediments from SCRUM team.

Partnered with learning & Development team to create and maintain product documentation.

Scrum Product owner for two development squads. Responsible for providing clear business requirements and direction through open communication and collaboration.

Establish product vision and roadmap.

Grooming of the product backlog while providing prioritization of product development.

Working closely with key stakeholders throughout the organization to ensure that the Product Owner's decisions align with the business' strategic goals.

Business Consultant/Product Owner

Dhruvsoft Services Private Limited, Hyd, India February 2012 to June 2014

Responsibilities:

Collaborated with, and coordinated internal business partners in gathering, reviewing, and completing business requirements documents for use in identifying innovative solutions.

Responsible for successfully merging the data for Spectrum and Time Warner Cable organizations.

JIRA story backlog administration.

Saved the company 3million dollars by consolidating 20 applications. Estimated the ROI, established pre-consolidation baseline data and benchmarked performance before and after the consolidation.

Derive data-driven solutions using advanced analytics & visualization tools like Alteryx & Tableau.

Clearly defined agile project roles & responsibilities, escalation paths and ownership.

Eliciting requirements and documenting user stories.

Worked with team members on knowledge transfer, support policies, procedures and standards.

Created written procedures, specifically the standard operating procedure document.

Contact this candidate