Social Media Sales

Raul Mata Cruz

512-***-**** ************@*****.*** www.linkedin.com/in/raul-mata1999

EDUCATION St. Edward’s University, Austin, TX

Bachelor of Business Administration, Marketing May 2022 WORK EXPERIENCE Co-Founder, Madera Works, Leander, TX May 2018-Present

● Co-found Madera Works, managed team of 4

● Coordinated all brand and marketing materials for social media accounts

● Implemented new marketing strategies and generated detailed reports on campaign results

● Managed client accounts and maintained client relationships Visual Associate, JCrew, Austin, TX March 2020–Present

● Nationally recognized associate for outstanding levels of overall merchandise shipping and customer satisfaction

● Provided top tier customer service, communicating effectively with customers and exceeding daily sales goals

● Selected by the supervisor to train and mentor new visual associates in the company's established customer service methods and standards

Sales Associate, Ralph Lauren, Round Rock, TX July 2019 - Feb 2020

● Provided quality customer service and maintained an organized and quality floor experience

● Recognized by manager for the ability to regularly exceed daily sales goals Sales Associate, Vector Marketing, Cedar Park, TX June–August 2018

● Develop client relationships through telephone, email, social media, and professional networking

● Provided top tier customer services over a wide selection of products LEADERSHIP ACTIVITIES VP of Scholarship and Awards, Delta Sigma Pi, St. Edward’s University Aug 2020 - Present

● Led weekly study workshops for fraternity members

● Organized the nomination and award process to highlight and recognize fraternity member achievements

● Coordinated and managed administrative logistics of chapter-wide event planning Social Chair, Pi Kappa Phi,University of Toledo Jan 2019–May 2019

● Directed and delegated 20 social events to promote membership and values and introduce members

● Communicated with local organizations to broaden outreach to students and represent the fraternity

● Led a team of 15 fraternity members in weekly meetings to delegate tasks and responsibilities Public Relations Representative, Latino Student Union Jan 2019-May 2019

● Managed multiple social media accounts including Instagram, Facebook, and Snapchat

● Created content for weekly social and community outreach events COMMUNITY SERVICE The Ability Experience April 2019

● Assisted disabled families with home renovations and housekeeping Toledo Local Food Shelter Feb 2019

● Prepared and served food once a week

Sunshine Halloween Benefit Oct 2018

● Coordinated, planned, and executed Halloween benefit assisting individuals with disabilities Clean Your Streams Sept 2018–April 2019

● Picked up trash and cleared bank areas

SKILLS Event Planning Project Management Marketing

Customer service Market Research Google Analytics

Facebook Ads Manager Digital and Social Media Marketing Wordpress Public Relations Data Entry Fluent in English and Spanish

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