Scott Takeguchi

Springfield, VA ***** 703-***-**** adjlsl@r.postjobfree.com

PROFESSIONAL SUMMARY

IT Professional in pursuit of multiple CompTIA and Microsoft certifications. Ability to adapt well to ever-changing, fast-paced environments. Proven ability to work well with a team as well as independently. Years of customer service experience with excellent people skills.

TECHNICAL SKILLS & TRAINING

Troubleshooting

Encryptions

Break/Fix

Network Security

Wired & Wireless Security

Hotswap

Installation of software, hardware, printers, and other devices

Malware Prevention & Detection

Computer Diagnostics & Repair

WORK HISTORY

HP Desktop Support Insight Global 11/2019 - Current

·Provide PC and printer support for Bank of America.

·Take surplus inventory of different sites, working with Blackbox Network Engineers.

·Disconnect, relocate, and reconnect end user work stations, cable management, as well as install new Windows PCs and HP multifunction printers for Bank of America branches.

Customer Engineer II NCR Corporation 6/2019 – 10/2019

·First line maintenance field technician for financial and retail computers. Followed break/fix procedures, troubleshot, and documented machine work history.

·Maintained datacenter and network computers experience in Veritas, Nutanix, and Nvidia backup storage units.

·Receiving and shipping parts back after tasks as well as managing parts.

Server Jinya Ramen Bar 2/2018 – 6/2019

·Opened and closed operation and train new employees.

·Communicated with customers in a very busy, fast paced environment.

Events Coordinator/Admin The Cave Gaming Center 11/2015 - 9/2016

·Planned and executed LAN events with sponsors (Red Bull, Blizzard, Alienware, Nvidia) and gaming communities, hosted kid’s birthday parties.

·Performed front desk customer service and troubleshooting computers for customers on the network.

·Built and upgraded computers, imaged, updated software, and connected the network for grand opening.

EDUCATION

My Computer Career- Information Technology Systems Administrator

Certifications Earned: CompTIA A+, CompTIA Server+, MTA: Security Fundamentals, MTA: Networking Fundamentals

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