Service Representative Customer
Resume:
Bronson Phillips
**** ********* **, ********, ** 76063
*****************@*****.***
PROFESSIONAL SUMMARY
I am an ambitious, energetic person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. As a graduate with 5 years of communication experience, I am excellent in working with others to achieve a certain objective on time and with excellence. EMPLOYMENT HISTORY
Fraud Analyst, CO-OP Financial Services. Fort Worth, Texas Aug. 2020 – Jan. 2021
Investigated forgery and theft within customers' accounts and transactions on behalf of multiple banks or a financial institutions. Tracked and monitored the bank's transactions and activity that comes through the customers' accounts. Vault Clerk, Iron Mountain. Dallas, Texas
Jun. 2020 – Aug. 2020
Pulled and filed mortgage documents in a very large and secure facility. Was required and met the 350 a day production standard.
Ticket Taker/Usher, FC Dallas/Toyota Stadium. Frisco, Texas Feb. 2019 – May. 2020
Customer Service Representative, K&G Fashion Superstore. Arlington, Texas May. 2015 – Aug. 2018
Helped customers with questions and complaints, gave information to customers about services and products. Labeled delivered material to be sorted and put away. Stacked and transported all overstock to storage areas. Communicated with floor managers to determine merchandise placement.
EDUCATION
University of North Texas, Denton, Texas
Bachelor of Arts, Communication Studies, May. 2020 Tarrant County College, Arlington, Texas
Associate of Arts, Jun. 2018
SKILLS
Microsoft O.ce, Word, Excel, PowerPoint
Microsoft O.ce, Word, Excel, PowerPoint
Fraud Analyst
Document Custody
Customer Service
Data Entry
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