ANJALI PATEL

Phone:646-***-****

Email: adjlot@r.postjobfree.com

Experienced in object-oriented programming; developing, testing and debugging code; designing interfaces; and administering systems and networks.

Quickly learn and master new technologies; successful working in both team and self-directed settings.

Technical Skills:

Platforms Windows 7/Vista/XP, Linux

QTP, Selenium, POI API, LOG4J, TestNG, Maven, Data Driven Framework

Familiar with JAVA, HTML 5, CSS

Database: Oracle, Sql.

ServiceNow

Work Experience:

Application Support Specialist

Teva Pharmaceutical (New Jersey)

August 2019– Present

Global Applications Support – solving complex problems and requests.

Provides iPad applications On-Site Support for US Sales Representatives, has knowledge about iOS software.

Provides Support for Revenue management software, Enterprise resource planning software and other Business applications interconnected with Business processes.

Constant development of competences and skills within scope of Global strategic platforms.

Collaboration with all team members in order to provide better support to end user.

Monitoring the needs of application users, proposing improvements in order to optimize support processes.

Performed troubleshooting of technical issues within production environment.

Providing after-hours support for applications and projects efforts when needed.

Work closely with team member to meet or exceed all customer service requirements.

Participating in creating procedures related to Global Applications Support.

Enthusiastically participated in job related training.

Perform quality assurance testing of new software releases.

Tracking and actively working on improvements of KPIs within area of responsibility.

Participation in organization of knowledge transfers.

Initiating and active role in using and customizing tools such as IDM, SNOW, Monitoring, Knowledge Base, internal auxiliary applications used for daily work inside team.

Proposing extension of support scope, participating in more complex activities.

Supporting Veeva Sales force application, Veeva GMR Valut(Veeva PromoMates). QA inspector

Nutra- Med Packaging inc. (New Jersey)

December 2016– August 2019

Ensure and maintain quality on the Bottling, Blistering, and Cartoning lines of various Nutraceutical, OTC, Prescription (Rx), and Class IV products according to FDA cGMP CFR 210 & 211 and Nutra-Med SOP

Responsible to make sure all testing equipment like weighing scales, counters, heaters, torque tester, vacuum tanks are properly calibrated and calibration sticker is checked before using for inspection as per cGMP requirements. Log books for each equipment is maintained as per GDP

Assist quality engineers/technicians in validation for equipment in Installation Qualification

(IQ), Operational Qualification (OQ) and Performance Qualification (PQ)

Set up and troubleshoot the serialization systems- SYSTECH and ACG along with IT technicians for Rx products.

Responsible to perform line clearance, along with approving and documenting line cleaning, to confirm that there is no chance of cross contamination or product mix up during changeovers

Verify and document primary and secondary components according to Certificate of Compliance (COC),Certificate of Analysis (COA) provided by the customer and company specification in the batch record

Conduct “First Run Protocols” & “Stability Runs” to determine process parameters for packaging new products.

Set the process parameters of the production line, conduct in-process inspections and document the result in the Batch Record.

Carry out reconciliation of all the components and document it at the end of each batch

Design and verify labels for different packaging materials, in-process and finished products. PHP Developer/QA tester

Skynet Global System, India.

June 2015– August 2015

Attended daily Meeting with clients for Detail Understanding of the requirements.

Added some extra features in already developed website to make it more user friendly.

Perform daily assigned task.

Developed new application from the requirements given by the customer.

Created automated selenium script in Java for execution of test cases, build Data driven, Keyboard driven framework from scratch.

Participated in daily scrum meeting.

Worked in agile environment.

Education:

Bachelor's Degree in Computer Engineering

Gujarat Technological University, India.

Software Testing Training (India)

Big data and Hadoop certificate

Basic accounting fundamental certificate

Microsoft Outlook certificate

Reference:

On request.

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