Luis Aguilera
**** *. ********* ** *******, IL **629 773-***-**** ************@*****.***
EXPERIENCE
TARGET Chicago, IL SEP 2018-PRESENT
CLOSING TEAM LEAD
Overse total store operations of a 90,000 sq. ft. retail location that generates over $34M in annual revenue.
Execute store strategies to deliver business results and sales goals leading to a 23.62% comp sales in 2020.
Evaluate and recommend candidates for open positions and develop a customer-centric team.
Collaborate with store leadership to influence current sales performance and routines.
Partner with vendors to address any merchandising issues as well as any electrical, mechanical, and cooling system issues.
Close skills and knowledge gaps through experiences and training.
Train team members on merchandising techniques.
Manage cash office routines in the afternoon - depositing courier deliveries into a vault.
Address any issues/disputes from customers.
Keep record of customer interactions and details of actions taken.
TARGET Chicago, IL APRIL 2016-SEP 2018
SALESFLOOR TEAM LEAD
Perform leader-on-duty responsibilities.
Partner with an in-stocks team to ensure that on-hand data integrity is maintained through research and replenishment.
Ensure that store planograms are set and completed.
TOYS R US Burbank, IL NOV 2010-SEP 2014
ELECTRONICS TEAM LEAD
Drive sales in the electronics department and manage the electronics team members.
Ensure all promotional signing is up to date.
Partner with HR to create team member schedules.
EDUCATION
Hubbard High School Chicago, IL 2004-2008
SKILLS
Microsoft Office - Word, Excel and PowerPoint
Google Drive – Docs, Sheets, and Slides
Software – AutoCAD and Photoshop
Management
Data Entry
Proficient in Spanish (reading and writing)
Communication
Problem-solving