Kapil Kachroo

House No. *** B, Pocket –A,

Dilshad Garden, Delhi – 110095.

CURRICULUM – VITAE

Name : KAPIL KACHROO.

Date of Birth : April 1, 1971.

Nationality : Indian.

Address : Flat No: 134 B, Pocket –A,

Dilshad Garden, Delhi – 95.

Phone No. : 981-***-****.

E-mail : adjlkn@r.postjobfree.com.

adjlkn@r.postjobfree.com

Academic Qualification:

* Secondary School Education : 1986.

* Higher Secondary Part I : 1987.

* Higher Secondary Part II : 1988.

Technical Qualification:

Diploma in Electronics and Communication Engineering (3 years). Board of Technical Education Karnataka (1989- 92). Total Gross of Experience: - Twenty Years working Experience:- Previous Organization’s:-

1. Challenger Computer Ltd -- (Nov. 1992 – Dec 1998) Worked as a Service Engineer Challenger Computer Ltd., Nehru Place, New Delhi. The Company is engaged in servicing of Computers, computer parts, printers and Peripherals. Job Responsibilities:

Testing of various computer card sets, hard disks, floppy drives, memory Module, Mother Board, card level repair of TVSE Dot matrix printer’s and cartridge tape drives. Attended Customers complaints in field & taking remedial measures. 2. EAGLE MEDICAL SYSTEMS (P) Ltd. --(Jan 1999 – Dec. 1999) The company is Exclusive Distributors in India for

• M/s B& K Medical Denmark for ultrasound & Colour Doppler.

• M/s Recherd Wolf GmbH Germany for their entire range of endoscope equipments.

• M/s Elmed Lithotripsy Systems Turkey of their Lithotripsy systems.

• M/s Cook Inc. USA for Urology.

Job Responsibilities:

Worked as a Service Engineer, was Responsible for Installation and maintenance of the above said products. To take care of after sales service. Constantly monitoring the state of Instruments in order to ensure their efficient and smooth functioning.

Product Training:- Attended a Comprehensive Training on ultrasound and Colour Doppler conducted by M/s B&K Medical Denmark in India.

3. JDS MEDISON India (P) Ltd -- (Jan 2000 – Jan 2009) The Company was Representing MEDISON Co. LTD SEOUL, KOREA in India for there Entire range of Black and White Ultrasound Machines and Colour Doppler’s. Designation:-Assistant Service Manager.

JDS is one of the leading companies in the field of high quality medical equipments and has collaboration with Medison Co., South Korea for ultrasound Scanner and color Doppler. The company is ranked amongst the top three ultrasound companies in India. Job Responsibilities:

1. Monitor Customer Complaints.

2. Root causes Analysis.

3. Drive Remedial Action Plan.

4. Checking Warranty claims.

5. Break down complaint handling.

6. To Monitor Service Engineers activities.

7. To provide support to Customers.

8. A.M.C. Generation and providing prompt Service to Customers. Training:

Attended International Service Training Organized by Medison Co. LTD. SEOUL, KOREA from May 23

rd

to 27

th

, 2005.

4. Medison System India (P) Ltd --(Jan 2009 – March 2011) Appointed as Branch Manager Service, Delhi by Medison Co. Ltd., Korea. At regional office Delhi. Transferred from regional office to Head Office as Technical Support Specialist.

(April 2011-June 2012).

Job Responsibilities:-

1. Login Complaints to Korea.

2. E-net Management for parts requirement.

3. Technical correspondence with Korea.

4. Providing Service information to Field engineers. 5. Monthly Service Reports to Korea.

6. Monitoring of Service Buffer.

6. Samsung India Electronics Pvt. Ltd. -- (01 July 12 to 28 Nov 12.) Assistant Manager Service (HME) Head office.(Gurgaon). 1. Technical correspondence with Korea.

2. Providing Service information to Field engineers. 3. Monitoring of service buffer.

4. Ordering of Spare parts to Vender Korea.

5. Support Logistics by providing write up for spare parts. 7. Instromedix (India) Pvt Ltd. -- (11 March 13 to 31 July 2013.) As Business Manager.

The company is dealing in critical care, Anesthesiology and Emergency. Instromedix is representing reputed foreign principals like Physio Control (usa), Mindray (china),Spencer (Itlay), Resmed (Australia) and Event (USA). The Company is also involved in fabrication of ambulances, Mobile Hospitals and Diagnostic Vans etc as per user requirements.

Presently working as a freelancer at New Delhi till date. Kapil Kachroo.

Contact this candidate