Store Manager Front Desk

Harpreet Kaur

Email: *************@*****.*** Phone: (604) 902 - 4780

Address: *****, **** ***, *** ******, Surrey, Canada

OBJECTIVE

A competent and detailed oriented individual with 1-year experience in accounting and knowledge of computer system and software.

SKILLS HIGHLIGHTS

Flexible Team Player

Encourage team building by collaborating and coordinating with team members; listen to other members and provide positive feedback; ability to assess group performance and work towards achieving goals and objectives assigned to the team; appreciate the team efforts.

Data Entry Management

Skilled in collecting and recording information accurately and efficiently; knowledge of computer applications; excellent typing skills; familiar with database management tools and technologies; ability to organize and analyze data in an accurate manner; maintain quality of work and able to manage multiple tasks.

Inventory Management

Ability to plan supply and demand and maintain optimal stock; knowledge of supply and demand chain in the market; creatively handle the stock by following various techniques like FIFO and LIFO; knowledge of various inventory software’s that helps to reconcile inventory.

EDUCATION

Langara College, Vancouver, BC January 2019 - Present

Post-Degree Diploma in Business Administration

Bikram College of Commerce, Punjab, India June 2014 - May 2017

Bachelor of Commerce, Accounting

WORK EXPERIENCE

Pilot Flying j Travel Center (Gas Station), Delta, BC September2020 - Present

Retail Cashier

Managed the payments via cash, credit and debit cards and counting back change to the customers to avoid cash audit errors.

Ensured superior customer experience by addressing the concerns of the customers to resolve their problems.

Handled the diesel fuel pumps and gas fuel transactions of customers to avoid wrong fuel receipts to the customers and loss to the company.

Provided assistance to the trucker to find the products in the stores to make their journey comfortable with great service.

Maintained clean showers by keeping a check list and sanitizing the shower area according to the standards of the company to ensure safety of the drivers and truckers.

Tim Horton’s, Vancouver, BC March 2019 – April 2020

Team Member

Ensured the front and kitchen had adequate supplies and staff to deal with the busy times, and not run out of inventory at the store.

Handled cash at front desk by doing frequent cash drops to maintain records to calculate earnings at the end of the day.

Ensured food quality and safety by providing freshly baked items to the customers, resulting in high level of customer satisfaction.

Engaged with customers by having casual conversations which makes them keep coming back and increased sales and profit.

Trained the staff by explaining roles and duties and how to take orders and punch in the system in order to minimize food wastage and make the customer satisfied with the service.

Axis Bank Patiala, India January 2017- July 2018

Data Entry Clerk

Established strong creditability with the clients by providing accurate information to address concerns regarding their accounts and other bank services which resulted in achieving customer loyalty and retention.

Recorded the daily transaction and activities to prepare reports.

Maintained database by updating customer accounts and information.

Verified the entered data by reviewing, rectifying and re-entering data to ensure accuracy.

Communicated with the customers by explaining the features of the new credit cards issued by the banks to their valuable customers to engage customers and bring new customers to the bank.

ACTIVITIES AND INTERESTS

1. Member of Langara Accounting Club (LAC) February 2019

2. Bikram Fund Raising and Divine Club, September 2015 - February2017

Patiala, India

Harpreet Kaur

Email: *************@*****.*** Phone: (604) 902 - 4780

Address: 13225, Unit 115, 132 Street, Surrey, Canada

REFRENCES

Harz Thandi, Tim Hortons, Vancouver (Owner) Contact: 604-418-714

Troy Hogan, West Tim Hortons Stores (District Manager) Email: ******@******.***

Youssef Taouk, Pilot Flying J (Store Manager) Contact: 587-***-****

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