ANUPAMA KAPOOR

E-***, III FLOOR, WEST PATEL NAGAR

NEW DELHI–110008. M-921******* / 892*******

Email: adjl4s@r.postjobfree.com

Date of Birth: 30th April, 1973.

Husband Name : Mr. Yogesh Kapoor

Qualification/Education:

Diploma in Computer Applications from C-Set, New Delhi. Graduate from Delhi University.

Experience : Total work experience of Nineteen Years. Presently Working: Working with M/S ADEPT TELECOMM PVT. LTD. May, 2006 – Till Date About the Company: The Company is authorized dealer of Panasonic, Sales for EPABX/KTS systems, I.V.R. systems, Electronic Push button telephone instruments, CCTV, Public Address System, Cable T.V., Fire Detection and Alarm System, Board Room Electronic solutions, Computer Networking, Intruder Security/Burglary Alarm System, Access Control System etc. Also look after the jobs at Delhi Metro Railway Stations like Placement, wiring, testing & commissioning of various equipments such as Public Address System, Master Clock, Telephones, CCTV, Public Information Display System and Automatic Fare collection system and the networking of all the above equipments in Telecom Equipment Room. Designation : Receptionist cum Customer Support Executive Responsibilities:

• All sorts of Computer jobs, Invoicing, Preparing AMC Agreements, Distribution of complaints directly to engineers, take feedback of complaints from engineers.

• Maintaining all confidential report.

• Sending all DMRC Project quotations / Tenders

• Handling Telephone Calls

• Preparation of Itinerary.

• Handling all correspondence.

• Attending all sort of visitors.

• Maintain all Service Call reports..

• Releasing of Purchase Orders

• Payment Follow-up from customers.

• Online Bill Payment Transactions

• Online Railway/Air Ticket Bookings

• Preparing Company Profile Presentations / Organization Charts. About the Company: TTC LASER MACHINES PVT. LTD., Gurgaon – April 1998 – Nov. 2003. The Company is a leading manufacturing and traders of automobile garage equipments with its parent Company – TTA International Inc., USA. All the products are manufactured with technical collaborations and joint ventures from leading manufacturers of automobiles garage industry of USA, UK Sweden, Japan and Italy. The Company started its operations in 1989 and now has regional offices in 8 states.

Designation : From Office Executive cum Secretary – (Director) Responsibilities: • Key member in business transformation team, working directly with Director & GM. Responsibilities include analyzing customer feedback to explore possibilities of improvement in business cycle to provide more customer satisfaction.

• Responsibilities also include recruitment and human resource allocation in sales service.

• All sorts of Computer jobs. Maintaining all confidential reports

• Handling Telephone calls.

• Handling all incoming / outgoing mails.

• Attending all sort of visitors.

System Trainee

• Usage of Various commercial and in house software packages such as Sales, Service, Incoming Mail, Antivirus etc.

• Training to new employees on the related packages.

• Additional responsibilities included administration. Honors & Skills • “Best Employee” reward in 1999 & 2000.

• Extensive experience in working on Fax Machine, MS-Office, Internet. Interest : Reading Books

Surfing

Listening Light Music.

Salary Drawn : Rs. 44046/- P.M. (Take Home)

(Gross : 47K Plus)

.

Expected Salary : Negotiable

.

Date: (Anupama Kapoor)

Contact this candidate