Joan Toone-Setzer

Newington, Connecticut ***** 860-***-**** (h) 860-***-**** (c) adjl3h@r.postjobfree.com

Experienced Staff Pharmacist & Manager

Exceptionally trained and highly motivated pharmacist with proven experience in delivering evidence-based pharmacotherapeutic care in a broad range of healthcare environments. Proven ability to lead high-caliber pharmacy teams, mitigate barriers to accessing requisite medications, and assure a first-class pharmacy care experience. Seeking to leverage professional experiences in a rewarding health care role.

AREAS OF EXPERTISE

Quality Assurance & Control

Immunization Administration

Hospital Based Experience

Infusion Therapies

Medication Reconciliation

Inventory Management

Drug Delivery Systems

LTC Delivery & IV Preparation

Regulatory Compliance

Patient Monitoring &Assessment

Patient Education & Counseling

Operational Budgeting

Compounding Pharmacy

Staff Training & Supervision

PROFESSIONAL EXPERIENCE

STAFF/NIGHT PHARMACIST CVS Pharmacy Services, West Hartford, CT 1999 – 2001 & 2003 – 2016

Managed a team of 2-5 pharmacy technicians and staff ensuring safe, compliant, and accurate workflows in filling more than 300 prescriptions per 12 to 14-hour shift. Counseled patients on prescribed and OTC medications, indications, potential side effects, and proper storage to promote patient safety. Assisted customers in selecting OTC medications for their presented symptomology. Promoted community health awareness of preventable infectious diseases and administered more than 120 immunizations per season. Liaised between patients and insurance companies to resolve denials and mitigate barriers to accessing critical medications. Provided telephonic medical support to assist customers in safely using medications or treating conditions or seeking higher level care, if needed. Demonstrated ability to learn quickly and make an immediate and positive impact while floating between diverse pharmacy facilities. Conducted quality assurance measures and cleaning to assure that all Baker system components and ScriptPro robots were operating effectively and efficiently. Completed all complex compounding procedures for all CVS pharmacies in immediate area. Maintained accurate inventory counts of controlled and noncontrolled substances; ensured adequate product availability to meet operational need. Precepted graduating pharmacy interns and offered informal educational training for technicians supporting teaching and learning opportunities as well as safe and confident acclimation to professional best practices.

Played an instrumental role in ordering 80% of narcotic medications with 100% accuracy.

Inventoried and reconciled narcotic medications with daily, weekly or monthly counts

PHARMACY MANAGER Netcare Health Services, Middletown, CT 2002 – 2003

Oversaw all daily dispensation and IV additive activities for 2 nursing homes encompassing 540 beds. Fiscally managed the purchasing and inventorying of all drugs and supplies assuring adherence to proposed budgetary guidelines. Streamlined inventory management processes by organizing and computerizing all products prior to the pharmacy’s permanent closure. Participated in an on-call rotation to assure nursing home access to medication assistance at all times. Supervised all pharmacy workflows ensuring efficacy and optimal operations to best meet business needs.

Assumed pharmacy management responsibilities after less than 1 week on the job.

Implemented IV additive program including programming of computer dosage calculations of electrolytes, protein, and sugar solutions needed to fulfill the prescriptions.

STAFF PHAMACIST / Pharmerica, Berlin, Ct 2001-2002

Received and entered medication orders from member Nursing Homes in accordance with State guidelines for non infusion- based therapies; Obtained and entered all IV therapy medication orders, monitoring the patient for interactions and adverse events. Supervised compounding of all IV therapy by technicians, maintaining sterile procedures. Interfaced with nurses and physicians for all medication orders, including narcotics and IV therapy; filled and dispensed all medications as ordered using the Bingo card system; learned two different computer systems simultaneously during the transition when hired; rotated through all shifts, especially the on-call overnight hours requiring immediate medication, narcotics or IV therapy.

Additional experience as Staff Pharmacist with Kaiser Permanente, Hebrew Home and Hospital, Genovese Pharmacy, Medical Arts Pharmacy, and Norwalk Hospital, Director of Pharmacy, Purchasing and Substance Abuse Counselor with Elmcrest Psychiatric Institute; Instructor with Capitol Region Community College

EDUCATION & CERTIFICATES

Bachelor of Science in Pharmacy University of Connecticut, Storrs, CT

Magna Cum Laude Graduate with Honors and Distinction

Rho Chi member, lifetime member of Gamma Sigma Sigma, Chamber Singers & Community Choir Member

Non-Degree Graduate Coursework Completed in Health Care Management Hartford Graduate Center, Hartford, CT

COMMUNITY INVOLVEMENT

Capitol Region Medical Emergency Response Corps - Trained & Credentialed Emergency First Responder

Board Director, Condominium Association

Church Choir and soloist

Board Director, performer and crew Repertory Theatre of New Britain

Board Director, performer and crew Connecticut Gilbert and Sullivan Society

Cub Scout Den Leader

Cappella Cantorum Choral Group

ConnectiCon Operation- Registration

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