Jeffrey G. Wertz

** **** **., ****** *****, PA **136

412-***-****

adjkw3@r.postjobfree.com

EDUCATION: Bachelor Science, IT Management, DeVry University, Spring 2019

Associate Degree, Electronics Technology, Penn Technical Institute Pittsburgh, PA, Summer 1999

CERTIFICATIONS: CompTIA – Security +, 2014

Training Concepts – Client Services Security Spec, 2014

HP University – VLAN/Routing and Switching, 2013

Microsoft Certified Professional, 2006

CompTIA – Network +, 2005

Configuring Windows 7 – Training class completed

Interconnect Cisco Net Devices – ICDN1 – Class completed

CompTIA Security + - Class completed

Routing and Switching - ICND2 – Class Completed

MTA Windows Security Essentials – Class Completed

CompTIA A+ - Class Completed

MILITARY: US Air Force 1984-1990, 1994-2000 - Honorably Discharged

WORK HISTORY

System Administrator, Zenith-American Solutions, Pittsburgh, PA May 2019

Contractor

Maintained client network infrastructures including routers, firewalls and servers

Supporting a Data Center

Assisting Users with Active Directory passwords and Groups

Supporting applications like Oracle with Linux commands

Hard Ware Tester End Point Admin, Thermo Fisher Scientific, Pittsburgh PA Oct 2018 – Mar 2019

Testing Images of different models of Computers

Deploying images from SCCM

Setting up Servers for remote distribution

Supporting Users during migrations

Network Administrator, Bombardier Corp, Pittsburgh PA Feb 2018 – Oct 2018

Contractor

Maintained client network infrastructures including routers, firewalls and servers

Supporting a Data Center

Working with both Physical and Virtual Services

Assisting Users with Active Directory passwords and Groups

Desktop Support Technician, Aetna Insurance, Greentree PA Jan 2018 – Feb 2018

Supporting User with Computers, laptops and Windows migrations

Windows 7 to Windows 10

Troubleshooting Application and Operating System issues.

IT Support Tech, Mitsubishi Electric, Warrendale PA Oct 2017 – Dec 2017

Contractor

Supporting all Users with Troubleshooting issues as they arise

Utilizing SCCM to deploy images, updates

Working with Active Directory to support Users

Robotics Technician, Bossa Nova Corp, Pittsburgh PA, Aug 2017 – Oct 2017

Setting up Robots to work at Wal Mart, using Linux

Troubleshooting, setup, and updating as needed.

Studying to Certification for CompTIA Linux +

Service Technician, Teksystems, Washington County Board of Elections Apr 2017 – May 2017

Setting up Voting Kiosks for the Upcoming Elections in Washington County

Help Desk Lead, E-Safe Pittsburgh, PA Nov 2016 – Feb 2017

Management of Helpdesk Technicians

Level 2 support

Client visitations

System Administrator, Contractor, Bayer Corporation PITTSBURGH, PA Aug 2015 – Apr 2016

Troubleshot Windows Servers 2008 and 2012 utilizing HP SIM ticketing

3rd Level Support for Servers

Patched the Servers with WSUS and utilizing PowerShell Scripts to verify patches installed and reboot times of Servers.

Configured Groups within Active Directory

IT Manager, Contractor, WJYZ Fox46 Charlotte, NC July 2015

Supported all Users with computer related issues and Application issues

Maintained daily back-ups using Veritas

Troubleshot servers, and all associated network devices

Updated the File Server they had to increase its ability to stream media inputs

Network Support – Contractor, Newberry College Newberry, SC Apr 2015

Troubleshot laptops, desktop of Students

Took Helpdesk calls

System Engineer, Contractor, Savannah River Site Aiken, SC Jan 2015 – Mar 2015

Built servers, both VM and Physical servers

Patched the servers using Shavlik and SCCM

Hardware support of the Datacenter

Worked with vCenter 5.0 AND 5.6

Worked with Tenable and SolarWinds to scan and maintain server updates and Network security

Working with Fiber to connect Servers to Cisco Switches and Routers

Maintained balance thru load balancers for efficiency of Applications

Computer Technician - Contractor, Alphanumeric Columbia, SC Aug 2014 – Nov 2014

Deployed computers for DSS Department across the State.

Built and Installed images on the computers

Used scripts to upload user data and to download to new pc

Set up local and network printers

Troubleshot network connectivity problems

Network Administrator – Contractor, McEntire Produce Columbia, SC Feb 2014 – Mar 2014

Maintained Network

Supported Users

SCCM - Patched Firmware and OS Patches for Windows 2012 Servers

Ordered devices

Maintained F5 Application Delivery

Administers Security for Network using firewalls

Setup routers to provide Wireless accounts in building.

Network Administrator - Hewlett Packard Corp. (HP) Columbia, SC Feb 2013 –Nov 2013

Maintained client network infrastructures including routers, firewalls and servers

Built, patched, troubleshot servers. Both VM and Physical servers with 2008 R2 Windows Server OS. Applying patches and firmware updates to all server environments with SCCM.

Installed and setup corporate firewalls

Maintained and troubleshot of Infrastructure issues to include Active Directory, Exchange, Security, Anti-Virus, Group Policy, and all associated network devices.

Assisted in the configuration of Cisco and Brocade routing and switching devices.

Maintained of all Intrusion devices and VoIP Phone system, and all associated Data Center equipment.

Maintained 2 Data Centers = Production and Development

Systems Administrator - Computer Science Corporation (CSC) Blythewood, SC Jun 2008 – Sep 2012

Executed support of major clients within a global platform from remote sites.

Maintained, troubleshot, built and decommissioned servers, both physical and VMware, which include Windows 2000, Windows 2003 and Windows 2008, within a large client systems network.

Installed system upgrades and patched servers with security and software upgrades, using SMS to schedule and deploy patches.

Provided excellent customer service and communications with the clients, co workers and other 3rd party contractors to get the mission accomplished and worked on-call 24/7 when detailed to keep the networks secure and in operation.

Network migration and moving of Servers from 4 areas to 1 area.

Network Administrator - IE Discovery/LTSC Columbia, SC Nov 2007 – June 2008

Engineered and maintained the network for the company.

Set-up and building of servers and configuration of switches and installation of routers and switches and servers in Data Center

Set-up of workstations, installed printers, scanners, VoIP System and other hardware and maintained the system on a day to day basis with backups.

Analyzed Issues for problem solving in reference to the various technologies used by the company.

Initiated troubleshooting and fixed the system when necessary.

Implemented new configuration of the network systems when needed and installed hardware, software and update patches and scripting as required.

Utilized Active Directory to set-up users and permissions as needed. Maintained and troubleshot as needed

Desktop Support Technician – Carolina First Bank Lexington,SC June 2001 – Nov 2007

Level 2\ Level 3 work

Used routers instead firewalls

Building Servers, making cables to connect to Network, Installing into Racks

Maintained client network infrastructures including routers and servers

Setting the Servers on the Network, Troubleshooting hardware issues

Updating and installing Routers and Switches

Creating Images for Bank’s computers

Utilizing SCC to deploy and update all computers and network devices

Utilizing Active Directory to support Users

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