Insurance Selenium

Nikhila Kuppili

636-***-**** *******.*******@*****.*** St. Louis, MO – 63146

QA tester having 3 years of professional experience in automation and manual testing. Proficient in writing test strategy, test plan preparation and implementation, test case design, test tool usage, test execution, defect management, and defect tracking. Familiarity with automation frameworks including data driven using Selenium WebDriver. Experienced in using Web debugging tools like XPath, FirePath, and provided efficient locators for strategies like XPath and CSS to run web driven scripts. Familiarity in working with HTML & JavaScript. Flexible and good at adapting quickly to any environment and embracing change to streamline progress. Logical thinker, problem solver, and a very efficient team player

TECHNICAL SKILLS

Operating Systems -

Windows 10,8.1, XP, Vista, Linux (Working Knowledge)

Testing Tools -

Selenium, Junit, TestNG, Appium, UIAutomator2

Languages -

Python, Java

Frameworks -

POM, FireBug, FirePath

Web Technologies -

HTML, XML, XPath

Web Services -

SOAP, RESTful

Bug Tracking Tools -

HP Quality Center, ALM, BugZilla, JIRA

IDEs -

Eclipse, Spring STS

Database -

MySQL (Basics)

Modeling Tools -

Visio, MS Office 2013/2010/2007

Design methodologies -

Agile, Waterfall model, SDLC, TDD

Other tools -

Postman, Maven, GitHub, MS Office Suite, MKS, Jenkins, Splunk, Service Center Client

PROFESSIONAL EXPERIENCE

QA Tester, HSBC, Hyderabad, India

Responsibilities

Acquired expertise in Manual testing in multiple QA testing methodologies such as Waterfall, Agile etc.

Assisted supervisors and development team to determine requirements to create test plans for enhancements and fixes on applications

Expertise in designing and developing strategic test plans, test cases, test scenarios and reports

Involved in business processes and quality assurance on testing across entire product life cycle stages from requirements gathering to implementation

Performed functional, System, Regression, Smoke, Ad-hoc, UAT testing

Familiar with automation testing and developed automation test scripts for using Selenium WebDriver using HTML IDs and XPath

Familiar with testing REST services using PostMan

Jun 2015 – Dec 2018

Projects

Mortgage Insurance

This web application lets customers service representatives to validate mortgage application such as customer details along with agreed sum assured, terms & conditions of the policy. Upon validation of the customer, this tool provides an option for the users to avail a mortgage insurance at discounted prices based on each individual user’s eligibility.

FASM Buffet

This web application helps the Portfolio & Engineering PMs to quickly make decisions and come up with quick estimates of the various projects in the pipeline. Cost Calculator can be used to estimate at a high level, the cost and effort of a project for a given type of service, thereby providing justification to the estimates provided by the project team and also facilitating for improvement in project-based decisions

Process Associate, Genpact, Hyderabad, India

Responsibilities

Involved in handling collection process including payments over the phones, post-dating checks, communicating delinquent amount information to customers etc.

Responsible to ensure customer compliance through frequent interaction with business owners

Acquired in-depth domain knowledge and worked as SME and successfully conducted training sessions for the new recruits

Responsible for report generation and conducted quality analysis sessions among the peers to facilitate better performance

Adept in working on projects both individually and as a team member

Jul 2013 – Jun 2015

Projects

Credit Inbound – Outbound Collections

This web application helps process associates to fetch customer information regarding their benefits illustration, credit card activity, outstanding payments, settlement plans, payment options and account settings

Insurance Management Tool

This web application lets customers check available insurance options and suggest an insurance provider depending on an automated selection criterion. In addition, registered customers can access account information, make copies of their insurance policies, and will get timely updates regarding their payments

EDUCATION

Bachelor of Technology in Electronics & Communications Engineering Jun 2008 - Apr 2012

Jawaharlal Nehru Technological University, Hyderabad, India

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