GURTIRATH KAUR

adjks0@r.postjobfree.com 408-***-****

https://www.linkedin.com/in/gurtirath-kaur-968b16132/ Summary

Diligent business professional with background as Business Administrator. Well-versed in developing and implementing business plans to achieve corporate objectives. Builder of teams to positively impact efficiency and effectiveness.

Skills

• Management

• Teamwork

• Problem Solving

• Decision-making

• Presentation

• Trilingual- English, Punjabi, Hindi

• Customer Service

• Accounting

• Microsoft Excel

• Recordkeeping

Education

Bachelor of Science: Business Administration, Marketing San Jose State University – San Jose, CA 08/2016 - 08/2020 Employment Experience

Insurance Sales Representative

State Farm - Campbell, CA 01/2020 - 10/2020

• Increased revenue by applying in-depth policy knowledge and persuasive communication skills to complete sales by selecting budgetary constraints to pick best policies for the customers.

• Followed up with customers to check on changing needs and propose new offerings.

• Researched and analyzed beneficial insurance and investment options and made recommendations to existing clients and to new customers.

Clerical Administrator

Chevron Gas Station - Martinez, CA 08/2017 - 08/2019

• Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.

• Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with company standards.

• Observed all deadlines, enabling timely completion of tasks. Customer Service Representative

Satwant Insurance Services - San Jose, CA 07/2018 - 03/2019

• Assisted approximately 40 customers daily with questions about their insurance policies and clarifications.

• Informed customers about billing procedures, processed payments and provided payment option setup assistance.

• Delivered service and support to each customer, paving way for future business opportunities. Store Manager

Indian Junction - San Jose, CA 09/2014 - 03/2018

• Handle the cash register accepting payments for more than 80 customers daily and communicate between store owner and customers

• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom- line profitability.

• Maintained current accounts and deposited funds to keep on-site cash low.

• Assisted negotiation with vendors and suppliers to reduce cost and ensured accurate inventory records. Tutor

Kumon - San Jose, CA 06/2016 - 08/2016

• Tutored students in such areas as Mathematics and English, delivering individualized lesson plans and study guides on subject matter.

• Offered insightful feedback and motivation to inspire students to work towards reading goals.

• Tutored students through effective teaching of pronunciation tactics and introduction and explanation of root words.

Volunteer Experience

Volunteer

Sikh Temple - San Jose, CA 12/2012 – Current

• Volunteered over 5 hours a week with organization helping with meal preparation and cleanliness for pilgrims.

• Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.

Activities and Honors

Dean’s Scholar, Lucas College of Business, San Jose State University - GPA 3.67 Spring 2018 IDC(International Desi Connection) Council member Aug 2015-June 2016 SSA(Sikh Student Association) Council Member Jan 2017- May 2020 Certifications

• Licensed Property and Casualty Insurance Agent- 2020

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