Sales Manager

Corrina Zuro

Manor, PA *****

*********@*****.***

Trustworthy professional with solid experience in customer service and staff supervision. Reputation for displaying professionalism and high levels of integrity. Dedicated to motivating higher sales through incentives and positive reinforcement.

SKILLS

● Strategic Selling

● Team Leadership

● Marketing strategy

● Merchandising

● Consistently meets sales goals

● Staff training and development

● Active listening skills

● Superior organization ability

● Motivated team player

● Outstanding interpersonal skills

● Natural leader

● Computer literate

EXPERIENCE

Mattress Warehouse, Monroeville - Retail Sales Manager AUGUST 2013 - PRESENT

● Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

● Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

● Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

● Greeted all customers cheerfully and asked open-ended questions to ascertain needs.

● Developed training, task and process guidelines and communicated clear and concise directions to employees.

● Conducted scheduled and impromptu evaluations to assess work performance.

Tilted Kilt, Pittsburgh, PA - Bar Manager

MAY 2010 - AUGUST 2013

● Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

● Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.

● Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

● Kept alcoholic beverages well-stocked and organized to meet expected demands.

● Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.

EDUCATION

Norwin Senior High School, North Huntingdon - High School Diploma GRADUATION DATE: MAY 2010

University of Pittsburgh, Pittsburgh - Some college

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