Carlos Siqueira

201-***-**** Kearny, NJ adjkpc@r.postjobfree.com www.linkedin.com/in/c-siqueira

CERTIFICATIONS

Google IT Support Professional, CompTIA A+ (Scheduled for 01/23/21)

SKILLS AND QUALIFICATIONS

Completed Computer Technician training at Per Scholas. Provided over 500 hours of hands-on experience with troubleshooting and supporting various types of hardware, software, and operating systems.

Able to troubleshoot and configure Windows environment and computer software and hardware at an intermediate to advanced level.

Knowledge of Linux, MAC OS, Android OS, and Apple iOS at beginner to intermediate level.

Intermediate to Advanced Network Troubleshooting knowledge. (LAN, WAN, and wireless)

Knowledge of Windows Server Roles. (Active Directory, DC, DHCP, DNS)

Able to back up, recover, encrypt, and maintain data as needed.

Trilingual in Portuguese, Spanish, and English.

PROFESSIONAL EXPERIENCE

ZTSystems – Secaucus, NJ 2021-Present

Systems Test Technician

Configure and troubleshoot switches and Arista servers using both Linux and Windows command prompts

Troubleshoot and replace faulty hardware in servers as needed

Document all repair and replacement procedures using company’s ticketing system

Nino’s Brick Oven Trattoria - Kearny, NJ 2018-2020

General Manager

Ensures optimum staffing levels through use of efficient scheduling and adjustment to meet peak service demands.

Provides feedback, coaching, and disciplinary action to employees to improve performance.

Assists customers in identifying problems and provides resolution.

Blink Fitness – Jersey City, NJ 2015-2018

Personal Trainer

Recorded training sessions and maintained package rates for each client, strong emphasis on customer satisfaction and retainment.

Troubleshoot issues with client diet and lifestyle that could hinder client from reaching their goals by identifying the issue, researching a solution, and walking client through steps to resolve said issue.

Hamburgao - Kearny, NJ 2013-2015

General Manager

Performed management and development of a team of 20, with a dedication towards on the job training, employee performance and a clear focus on colleague development.

Assisted in developing ideas for work simplification, cost reduction, and scheduling.

Managed the operational activities of the restaurant including quality service, workflow, workforce optimization, and cost management.

EDUCATION

Per Scholas – Newark, NJ 2020-2021

A comprehensive I.T. curriculum that incorporates a unique combination of formal instruction and hands-on activities in a real-world working environment.