Chemical Engineering Analyst

Kalpana Viswanathan Parameshwaran Accessibility Specialist

adjkow@r.postjobfree.com 408-***-**** Santa Clara, CA

Over 9 Years of professional experience in providing staffing analysis and evaluating business processes, leading, developing, testing and implementing web accessibility assessment and remediation programs relating to accessibility compliance with WCAG 2.0 (or a subsequent version) levels A and AA, Mobile accessibility and ADA Section 508 compliance. Experience conducting accessibility testing on desktop across multiple browsers, testing on multiple platform and devices, including iOS and Android mobile devices as well as mobile websites. Excellent written and verbal communication skills with the ability to build consensus, create clarity, drive focus, and articulate solutions to accessibility issues. Strong executive presence and adept at hiring, training, and leading high performing teams. Skilled at cross-functional collaboration and influencing decision making at all levels of the organization.

Areas of Expertise include:

JIRA

WCAG 2.0 A & AA standards

Mobile Accessibility standards

Voiceover for Windows

JAWS for Windows

Axe

Wave

WAT

NVDA

Voiceover for iOS

Talkback for Android

ADA

Section 508

ARIA

HTML 5

JavaScript

Switch Access

Alternative inputs (Keyboards)

Professional Experience

Product owner/ Accessibility specialist November 2016 – November 2019

E*TRADE FINANCIAL, Menlo Park, CA

•Owned the vision, strategy, roadmap and implemented Web Accessibility standards (WCAG 2.0 A & AA), Mobile Accessibility standards and remediation programs including Section 508, ADA and VPAT’s.

Integrated WCAG 2.0 A & AA within Agile framework for both web and Mobile on multiple platforms.

Partnered with design teams to ideate, define & design best-in-class accessibility and inclusivity experiences.

Develop E*TRADE accessibility guidelines as per WCAG 2.0 A, AA, AAA standards for product, design, UX, and development for both web and Mobile accessibility,

Develop, perform, and oversee website and document accessibility training program for content, graphics, UI, and PDF remediation teams and other teams as needed.

Perform manual and automated website and document accessibility audits for compliance with accessibility standards.

Work closely with clients to provide reports of audit findings including remediation recommendations.

Accountable for the management and resolution of any disability complaints and act as key contact for all other Area and site managers for accessibility related questions and issues.

Document bugs, JAWS hotkeys and write reports, workarounds, and best practices for better user experience.

Experience/ Expertise with remediate MS Word, MS Excel, Adobe Acrobat PDF file by ensuring all remediated documents meet WCAG 2.1 guidelines at Level AA Success Criteria.

Knowledge and experience and ability to discuss and recommend the WAIARIA techniques and solutions for accessibility issues on complex applications including retrofit pages.

Experience using common assistive technologies including screen readers magnifiers and voice recognition products.

Product manager/ Accessibility specialist January 2015 – October 2016

Midfirst Bank, Oklahoma City, OK

Expertise in creating requirements to the Web Content Accessibility Guidelines (WCAG 2.0 & 2.1 A, AA standard).

Worked for multiple clients and Domain with primary role as ADA Subject Matter Expert.

Handled multiple projects and been responsible for delivering Accessible Web. Worked as both Accessibility consultant and Developer and had led teams of multiple size.

Responsible for working with Commercial Banking and Payment Technology partners and vendors to evaluate, define, remediate the online applications ensuring compliance with WCAG 2.0 & 2.1 Accessibility requirements.

Organized and Facilitated workshops with Vendor, Technology and Business Partners (Including User Experience to review and assess the compliance level of each of Banking Internet applications.

Worked with Development and Quality Assurance resources to remediate and ensure all online assets are compliant to regulatory standards. Worked with QA on the development of test cases and scripts used to validate identified gaps were appropriately fixed to meet WCAG 2.0 & 2.1 guidelines.

Training developers on WAI ARIA and QA onshore and offshore on WCAG 2.0 & 2.1 guidelines on NVDA, Voiceover tools by going through the WCAG 2.0 & 2.1 A, AA, AAA standard accessibility requirements.

Expertise in Accessibility (WCAG 2.0 & 2.1, WAI-ARIA), making sure remediation are provided in the requirement using WAI ARIA attributes in order to fix the accessibility issues.

Performing App Accessibility testing on different kind of devices using different Assistive technologies.

Business Analyst/ Accessibility Specialist June 2013 to December 2014

UBS Financial, CT

Experienced with creating and mapping requirements to meet Web Content Accessibility Guidelines (WCAG 2.0) standard.

Experience working with Freddiemac on accessibility compliance with WCAG 2.0 (or a subsequent version) levels A and AA, and ADA Section 508 compliance.

Followed WCAG standards for accessibility, understanding and ease of use and operation of the web pages for consumer registration, claim processing and payment advice.

Expertise in evaluating web pages for WCAG compliance using NVDA, JAWS, Voiceover

Axe, Wave tool etc.

Performance & optimization, Usability, Accessibility (WCAG 2.0, WAI-ARIA), Inclusion, Web Standards, Interaction.

Business Analyst/ Accessibility consultant September 2011 to May 2013

HSBC Bank, New York, NY

Responsible for making sure that all the retrofit pages or applications are accessible as per WCAG 2.0 standard including the new applications that will be in production. Also took initiative to train all team across the organization on WCAG 2.0 A, AA standards by conducting training sessions and including a study library on Confluence.

Experience working with Freddiemac on accessibility compliance with WCAG 2.0 (or a subsequent version) levels A and AA, and ADA Section 508 compliance.

Experience/Expertise with JAWS and NVDA for Windows, and VoiceOver.

Ability to interpret and advice based on WCAG 2.0 AA standards Familiarity with Accessibility Management Platform (AMP)

Experience setting-up and configuring test tools and assistive devices for testing, such as JAWS and NVDA

Business Analyst/ Accessibility consultant Jan 2010 to Aug 2011

JP Morgan - New York, NY

Responsibilities:

Help implementation of WCAG Accessibility guidelines A, AA, AAA standard - US regulatory standards for legal and compliance.

Experience setting-up and configuring test tools and assistive devices for testing, such as JAWS and NVDA

Business Analyst/ Accessibility consultant Nov 2008 to Dec 2009

Prudential - Philadelphia, PA

Responsibilities:

Interacted with key business users to collect requirement and business process information.

Performed extensive requirement analysis including data analysis and gap analysis.

Worked on developing strategic partnerships with the business unit to build a sound knowledge base of the business line, including the business plan, and process and revenue streams.

EDUCATION

Bachelor’s Degree in Chemical Engineering

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