Madhan Gunasekaran

Raleigh, NC ***** adjko0@r.postjobfree.com +1-864-***-**** https://www.linkedin.com/in/madhan-gunasekaran-3147a48/

Profile

Analytical and results-driven professional with hands-on experience leading strategic operations, transformations, IT complex programs, technical projects and software product deployments. Skilled in developing and implementing IT systems and processes, driving digital transformation, implementing technology solutions, negotiating/securing contracts, and capitalizing new business opportunities. Adept at streamlining operations in line with project requirements to ensure seamless work flow using problem management skills and project management skills. Leader with a passion and proven track experience in motivating and leading high morale teams. Articulate communicator, able to cultivate strong relations with clients, team members, senior management, and other stakeholders. Proven expertise in:

Business Transformation

Project/Program Management

Strategic Planning & Execution

System/Process Implementation

Budgeting/Forecasting/Cost Control

Change Management

Project Management

Client Relationship Management

Team Building & Leadership

Technical Operations Management

Contract Development & Negotiation

Risk Assessment & Mitigation

Software Engineering

PROFESSIONAL EXPERIENCE

IBM US – Raleigh, NC

Associate Partner/Brand Solutions Rep, 2010 to Present

Direct pre-sales activities, assessments, and the delivery of IBM services. Manage client contract, strategic innovation, and client roadmap growth to promote IT transformation. Cultivate productive relations with clients and partners to deliver complex data & AI driven projects. Use emerging cognitive computing implementation methodologies to develop deliverables. Play a key role in the management of transformation process for the client and IBM organizations. Formulate effective plans for the enhancement of IT process for over 800 full time equivalents. Lead budgetary operations, ensuring optimum utilization of cost. Restructured IT operations to support over 400+ applications. Understand and meet client needs by aligning the work process with current mission. Develop and lead Engineering teams to address the shift in customer’s priorities.

Key Contributions:

Secured and delivered a $149M deal with an insurance client up from $36M.

Devised and executed strategies to align technical resources with business objectives.

Led numerous large scale technology projects and programs for 300+ applications with aggressive 99 percentile SLA/SLO’s.

Competently negotiated and secured contracts to grow business.

Directed a team of 700+ IT professionals in on-shore, off-shore, and near shore models.

Delivered Technology and Strategic solutions for 300+ client applications, resulted in reducing annual project cost by 30%.

Launched various business models to transform the client organization and the IBM teams.

Turn around an aging technology profile for a client through strong technology upgrade modelling, skills management, and goal setting.

Built an engineering services team, generating over $3M additional savings per year.

Supported a client strategic vision to position them in the Gartner Leader quadrant in order to drive innovation and generate continuous cost benefits.

IBM India Pvt. Ltd - Chennai, India

Delivery Project Executive, 2007 to 2010

Led an application outsourcing portfolio of $79M over four years. Consistently exceeded revenue and profit target across the portfolio. Achieved maximum client satisfaction while delivering project as per defined requirements. Developed and implemented solutions to drive revenue and profit. Maintained proposal responses for new business opportunities. Met and exceeded revenue and profit targets across the portfolio. Built long-term partnerships, ensuring maximum client satisfaction. Developed and implemented solutions as per client requirements. Identified and capitalized new business opportunities to increase client base and grow company. Prepared proposal responses, implemented solutions, and addressed client concerns.

Key Contributions:

Identified and capitalized new business opportunities for market growth.

Drove revenue and profit via exceptional profit management skills.

Signed a stringent contract YTY, meeting SLAs and managing client expectations.

Led an applications outsourcing portfolio of worth $79M for more than four years.

Additional Experience:

Delivery Manager at Satyam Software, Chennai, India

Project Manager at IBM India Pvt Ltd, Bangalore, India

Senior Consultant at Genisys Software, Bangalore, India

Associate Project Manager at NESS, Norwich, UK

Project Lead at 3Com, California, US

Project Lead at US Defence, Maryland, US

Software Engineer at Hewlett Packard, Singapore

Programmer Analyst at WestPort Sdn Bhd, Malaysia

EDUCATION

Master’s in Business Administration, Annamalai University – Tamilnadu, India

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