Assistant Customer Service

EMILIANA BALESTRINI

College Station, TX ***** C: 346-***-**** **********@****.***

Summary

Dedicated and passionate intern working on an Environmental Business degree. Excellent communication, analytical, and thinking skills with an aptitude to learn and grow. Poised to obtain valuable experience in order to contribute meaningfully in a team environment. Skills

• Digital Archiving

• Records administration

• Professional and mature

• Bilingual (fluent in Spanish)

• Research and laboratory exposure

• Well-developed interpersonal skills

• Customer service

Experience

Student Laboratory Assistant Nov 2019 to Current

Texas A&M Institute For Plant Genomics And Biotech College Station, Texas

• Assist lab research team with preparing experiments to improve nutritional quality of cottonseeds via transgenic research

• Ensure all lab material and tools are adequate and thoroughly prepared for experimentation

• Responsible for sterilization of lab equipment

• Sample collection and processing

Juicerista Sep 2018 to Jan 2019

Clean Juice College Station, Texas

• Cashier and customer service responsibility

• Kitchen responsibilities: juice and food preparation

• Monitored multiple databases to keep track of store inventory

• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers

• Trained internal staff members

Intern Sep 2016 to May 2017

My Foot Dr, Singapore Singapore, SG

• Organized medical records into online databases

• Managed stock of medical supplies

• Assisted with patient consultation

• Performed research related to Plantar Fasciitis (data collection, survey formation, and patient interaction)

Education and Training

Bachelor of Science, Environmental Business Expected in Aug 2021 Texas A&M University College Station, TX

Meaningful Coursework

• Business Law

• Bioenvironmental Sciences

• Ecology

• Accounting

Dedicated and passionate intern working on an Environmental Business degree. Excellent Juicerista

Clean Juice - College Station, Texas

Cashier and customer service responsibility

Kitchen responsibilities: juice and food preparation Monitored multiple databases to keep track of store inventory Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers

Sep 2018 to Jan 2019

Student Laboratory Assistant

Texas A&M Institute For Plant Genomics And Biotech - College Station, Texas Responsible for sterilization of lab equipment

Sample collection and processing

Assist lab research team with preparing experiments to improve nutritional quality of cottonseeds via transgenic research

Nov 2019 to Jul 2020

Ensure all lab material and tools are adequate and thoroughly prepared Excel inventory management

Aug 2020 to Current

The Croissant Bar, LLC.

Small Business Owner

- College Station/Houston, Texas

Create business plans, arrange financing, hire staff, review sales, develop marketing strategies, and identify business opportunities

Started the company ground up while being a full time student Daily use of interpersonal skills, from maintaining stellar relationships with clients, to speaking publicly on interviews and television, and doing business negotiations Improved customer satisfaction by finding creative and dynamic solutions to problems

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Well-developed interpersonal skills

Experience in Excel, MS Office, and

Quickbooks

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• Marketing

Contact this candidate