OSP/ISP Engineer

Casey Hicks

**** *********** **** *********, ************ 17329

Mobile Contact: 410-***-**** Email address: ************@*******.***

Professional Goal:

I strive to have a positive impact on the business by continuing to improve the culture and streamline processes. As part of a bigger business family, I am eager to build partnerships which will positively impact multiple lines of business.

Education:

ITT Technical Institute - Owings Mills, Maryland Graduated with Honors: June 2013

Associate of Applied Science Degree-Information Technology

Computer Network Systems

Soft Skills:

Motivated, Enthusiastic

Organized, Detail Oriented

Analytical, Problem Solver

Punctual, Reliable

Focused, Diligent

Proactive, Intuitive

Certifications:

MDOT/SHA Traffic Manager

Maryland State Government A5 Lead Facility Specialist

Professional Experience:

Skyline Technology Solutions August 2019-January 2021

OSP/ISP Engineer / Estimator

Glen Burnie, Maryland

Determined optimum underground fiber routes and backbone tie-in points

Identify ROW owner and negotiate easement agreements as needed

Identify utility pole owner and generate KMZ or stick diagrams for applications

Determined best building point of entry for OSP/ISP transitioning

Attend RFP pre-bid meetings and project progress meetings

Generated Scope of Work, Labor Estimates, and Bill of Material for each project or RFP

Requested contractor and supplier quotes as needed

Determined fiber splicing needs and developed taper reports and splice diagrams

Performed field inspections to monitor progress and oversee contractor as needed

Completed site surveys and created structured cabling designs based on findings

Research construction documents and analyze specifications to determine estimated costs

Built lasting relationships with customers, vendors, contractors, and other Skyline business units

Verizon Communications May 2013 – September 2018

Local Manager (Installation/Construction) – Field Operations

Hunt Valley, Maryland

Directed a large team of Fiber, Copper, and IT Network Technicians

Responsible for all Verizon field activities throughout the Potomac region

Performed field inspections to drive accountability and customer service

Evaluated inefficiencies to assist in reducing cost to the business

Mentored Technicians to assist in their growth and development

Built partnerships with vendors and other Verizon business units

Intelect Corporation November 2009 – May 2013

Project Manager/Field Supervisor

Baltimore, Maryland

Managed the design, implementation and completion of UHF/VHF radio projects

Completed daily reports, material tracking, production tracking and time keeping

Managed maintenance team servicing MD-MTA and DC-WMATA transit systems

One Media Wireless February 2009 – October 2009

Systems Engineer

Atlanta, Georgia

Professionally represented One Media Wireless in project meetings with national clients

Communicated project details and timelines in a manner that was easily understood by the client

Successfully completed over 40 network installations and/or takeovers

University of Maryland at Baltimore April 1999 – January 2008

IT/Telecommunications Associate

Baltimore, Maryland

Managed telecommunication systems within 72 campus owned buildings

Oversaw the design, installation and completion of large scale infrastructure projects

Directly assisted building managers with decisions regarding their voice and data needs

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