Anjali P Lilani

* ****** ********, ********, *******, L6Y 6B7

Telephone: 437-***-**** Email: adjkjo@r.postjobfree.com

OBJECTIVE

To provide excellence in customer support and administration in a progressive client-focused environment

PROFESSIONAL PROFILE

Professional and diplomatic communication and conflict resolution skills in managing high-volumes of inquiries, requests and concerns

Proven ability to develop strong relationships with clients, colleagues and business associates

Organized and detail oriented - able to prioritize tasks, manages time well and able to manage multiple demands & tasks simultaneously

Proven administrative abilities with responsibilities over financial, inventory, scheduling and payroll documentation

Excellent verbal and written communication skills to effectively communicate both internally and externally to present findings, analysis, recommendations

Strong leadership experience and initiative in developing cooperative team dynamics

Productive and organized in managing multiple responsibilities and meeting policy expectations and timelines

Adaptable to a variety of responsibilities and environments with a commitment to ongoing professional development

Computer proficient; MS Word, MS Excel and internet applications

RELEVANT SKILLS

Customer Support and Administrative

Provided service information regarding availability, quotes, and service Managed high-volumes of inquiries, requests and concerns and provided timely and satisfactory solutions

Maintained up-to-date, product and service information and fulfilled client requests for additional products and services

Ensured a welcoming, organized and safe environment; designed and arranged in-house displays

Developed and implemented employee orientation and training procedures

Developed and maintained inventory and reordering system while expanding product line

Quality control of received product; established and ensured appropriate storage conditions

Education

Business- Accounting, Sheridan College, Brampton, Canada

Higher Secondary Education – St. Xavier’s,Ahmedabad, India

Experience

Order picker at Lululemon Warehouse

Worked as cashier and customer service in Tim Horton’s

Currently working for TJX Canada.

AVAILABLE FOR FULL TIME.

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